Services

  • Adolescent Services - Adolescent Services assist with youth from the ages of 14 through their 18th birthday or the end of 12th grade. HMDS relies upon the Recovery Model as we work with adolescents and their families. The recovery model is based on the concepts of strengths and empowerment of the people we serve. We believe that when individuals with mental illness and/or addiction have greater control and choice in their treatment, they will be able to take increased control and initiative in their lives.
  • Adult Mental Health Recovery Services - Services for adults with severe and persistent mental illness are based on evidence that major mental illness are brain diseases, which result in chronic illness. Symptoms are often life long, causing impairment in the persons' thought process and their ability to function in expected daily life activities, including employment, independent living and interpersonal relationships. Eligibility require- ments include a diagnosis of serious mental illness accompanied by poor social and occupational functioning and a history of or expectation of persistence of the illness over time. With appropriate treatment, rehabilitation and support, individuals can live successful lives in the community.
  • Adult Substance Abuse - This program serves individuals over the age of 18 who are addicted to or abuse alcohol and/other drugs.
  • Alarm-False Alarm Bill Payment - Pay your bill for a false alarm fee or reinstate emergency response to your security alarm at your business or residence.
  • Alarm-Security System Registration - Henrico County's Alarm Ordinance requires registration of security alarm systems for businesses and residences.
  • Amusement Device - Application for an amusement device permit.
  • Apply for a Job - Apply for employment at the County of Henrico.
  • Apply for Permit to Work in Right-of-Way - Please fill out this form and submit with payment and 4 copies of plans to Lisa Chenault in Public Works (3rd floor) of the Annex building located at 4301 East Parham Road.
  • Apply to be a Foster Parent - Foster Care is a service provided to families that are experiencing a major crisis or difficulty in parenting such as abuse, neglect, substance abuse, mental health issues, stress, and/or lack of family support.
  • Ask a Librarian - The askHCPL information service allows you to ask brief, factual questions of HCPL staff and receive your response through text or email, or live chat when available.
  • Assumed and Fictitious Names (Business Names) - Before applying for a business license through the County of Henrico Finance Department, business owners must register the business name with the Circuit Court Clerk if the business will be operating under an assumed or fictitious name.
  • Bagged Leaf Collection - Curbside bagged leaf pickup will begin on November 13, 2017 and continue through February 4, 2018. Department of Public Utilities’ staff will tour each area 2 times throughout the scheduled pickup season.
  • Because We Care Adoption Program - This program offers citizen volunteers the opportunity to become proactive in the fight against litter throughout Henrico County.
  • Because We Care Evaluation Form - Fill this form out and submit after completing your organization's cleanup.
  • Because We Care Supply Request Form - If you are doing a project for Keep Henrico Beautiful and need supplies, please fill out the form and submit to us.
  • Become A Deputy - Basics of the Sheriff's Deputy
  • Become a Henrico Master Gardener Volunteer - Henrico Master Gardeners are trained volunteer educators. They work within their local communities to encourage and promote environmentally sound horticulture practices through sustainable landscape management education and training.
  • Become a Student Election Page
  • Become a Volunteer - The Henrico County Department of Human Resources offers opportunities for individuals to volunteer time and services to County departments through the Volunteer Services Program.
  • Become an Election Official in Henrico County - To help ensure the integrity of the Election Process on Election day , we need Election Officials in Polling Locations. Please consider applying today!
  • Become an Intern - Henrico County's Internship Program offers students learning and professional experience in a variety of areas.
  • Building Inspections for Fire Safety - The Division of Fire performs business inspections. Neighborhood Fire Stations perform a basic business inspection.
  • Building Inspections Records - Request Building Inspections information, such as inspection reports, copies of plans and permit data.
  • Building Inspections Scheduler / Plan Review Status - Schedule, cancel or see results of an inspection. Check plan review status.
  • Building Permit – Commercial - Applications and forms needed for a commercial building permit, plan review comments and permit resubmittals (new buildings, alterations/additions, moving, demolition, tenant upfits, tents and trailers).
  • Building Permit – Residential - Applications and forms needed for a residential building permit, plan review comments and permit resubmittals (new houses, renovations/additions, moving, demolition, decks, porches, sheds, garages & swimming pools).
  • Bulky Waste Collections - We will pick up large items such as furniture, appliances, and yard waste such as brush and tree limbs.
  • Business and Commercial Services - Henrico Police provides support to business owners through Community Officers, programs, and resources.
  • Business License - Application for Business License
  • Call the Horticulture Helpline for answers to your Lawn & Garden Questions! - A team of trained Master Gardeners are available to help answer gardening and pest questions, and solve problems using current research-based information.
  • Change of Use & C/O Reissue - Application for a change of use or certificate of occupancy (C/O) reissuance.
  • Child & Family Services - The Child and Family Services Program works with children between the ages of 3 and 13 who are experiencing emotional and behavioral problems
  • Child Safety Seat Check-up - By appointment only, learn from the experts about correct child safety seat installation and more.
  • Citizen Participation Registration - This form allows Henrico citizens to participate in Board meetings during the public comment period.
  • Citizens Fire Academy - The Henrico Citizens’ Fire Academy is open to any interested participant 18 years of age and older.
  • Commercial Rehabilitation Tax Credit - Partial Real Estate Tax Exemption Program for qualifying Rehabilitated or Renovated Multi-Family, Commercial/Industrial, and Hotel/Motel when rehabilitated for residential use properties.
  • Community Policing - Learn more about Henrico's Community Policing and who your community officer is.
  • Community Presentations - You may request an officer or crime prevention specialist to speak at or attend your next meeting or event. We offer a variety of topics and programs to choose from.
  • Community Resource Guide - View this Community Resource Guide to find out how you can help resolve quality of life issues that affect you, your family, and your neighborhood.
  • Community Support Services - Henrico Area Mental Health & Developmental Services is committed to delivering high quality services. Programs are licensed by the Virginia Department of Behavioral Health & Developmental Services. Professional staff includes case managers, intellectual disability specialists, clinical social workers, clinical psychologists, psychiatrists, psychiatric nurses, and prevention specialists. Extensive supervision and consultation is provided to all staff and professional development is required. Ongoing evaluation of programs is conducted to assure high quality services.
  • Complaints About the Police Division, its Officer(s) and/or Employee(s) - File a complaint against the Police Division, police officer(s), or civilian employee(s).
  • Compliment the Police Division, its Officer(s) and/or Employee(s) - Submit a compliment to the Police Division about its officer(s), employee(s) and/or its operation.
  • Conservation Poster Contest - Provides kindergarten through twelfth grade students and opportunity to share their thoughts about soil, water and other natural resources through art.
  • Contest Parking Ticket - The owner of a vehicle may contest the parking violation in Court.
  • Court Assessment & Treatment Services - Serving Court-Involved and High Risk Youth The Court Assessment & Treatment Team provide mental health and substance abuse assessment and treatment services to youth involved with Henrico Court Services. This team works closely with our Juvenile Court liaison, who serves as a contact person for all youth and adults who have been court-ordered to Henrico Area Mental Health & Developmental Services.
  • CPR/First Aid Classes - Training in CPR and first aid is offered to citizens by the Henrico County volunteer rescue squads.
  • Create a Business Emergency Plan - Henrico County Office of Emergency Management (HOEM) has developed these templates to help State licensed facilities meet the requirement for developing Comprehensive Emergency Management Plans (CEMP).
  • Crime Prevention Through Environmental Design (CPTED) - Learn how the Division applies CPTED principles to new and existing development in Henrico County to increase safety and help prevent crime.
  • Criminal Cases in Circuit Court - The Criminal Division is responsible for the indexing, processing and maintaining of all Felony, Certified and Appealed Misdemeanor and Appealed Traffic cases. In all of these cases, the Commonwealth of Virginia is the Complainant. The person charged with the offense is the Defendant.
  • Crisis Intervention Team (CIT) - Crisis Intervention Team is a community partnership bringing together first responders and area stakeholders for the common goals of safety, understanding, and caring for the needs of the mentally ill and their families.
  • Curbside Recycling - Curbside recycling program offered to Henrico residents by Central Virginia Waste Management Authority (CVWMA)
  • Day Support & Vocational Services - We offer a continuum of services through our state accredited facilities and in the community at large such as supported employment, group employment including enlcaves/mobile work crews and sheltered employment at a workshop and skills building training programs.
  • Death Certificates - Death Certificates can be obtained from the Henrico Health Department.
  • Deposit Money for Inmate - How to deposit money onto an specific inmate account for their use in the facility.
  • Divorce - In civil cases of a domestic relations nature, the Circuit Court has exclusive jurisdiction in divorce and annulment matters, including property settlement/equitable distribution of marital assets. Matters involving child support, custody, and visitation may or may not originate in the circuit court, depending on various factors.
  • Dog License - A dog license is required for dogs four months of age or older unless the dog is used as a service dog. Licenses must be obtained no later than 30 days after a dog turns four months old or within 30 days of the expiration date on the license receipt. Kennel licenses are due on January 1st and no later than January 31st of each year and are paid annually.
  • Don’t Guess, Soil Test! - A soil test can provide information on the proper amount of lime and fertilizer to apply to your lawn, garden and other areas of your landscape.
  • Donations to the Fire Prevention Fund - Donations to the Fire Prevention Fund or property for training purposes.
  • Drop-off Recycling Centers - Drop-off recycling centers are located throughout the County at most fire stations and the public use areas at the Charles City Road and Springfield Road Landfills.
  • Drug Disposal Kits Available at Health Department Offices - Pouches make it easy to safely dispose of unwanted prescription pills
  • Election Result – Henrico County - To access Election Results
  • Electrical Permit - Application for an electrical permit (commercial and residential).
  • Emergency and Non-Emergency Communications Education Program - Learn about Henrico County's non-emergency and emergency (911) communications center and the Communications Officer profession.
  • Emergency Message to Inmate - How to get an emergency message to an inmate at Jail West or Jail East.
  • Employment with Health Department
  • EMS Training Schedules - Learn when EMS continuing education is available.
  • EngAGE in Henrico: Resources for Older Citizens - Connecting seniors to services offered within the local County departments and in the region.
  • Enroll in Tree Smarts today! - The Henrico County Master Gardeners, in conjunction with the Henrico Extension Office, are offering assistance to Henrico residents providing on-site consultations regarding the care and health of trees.
  • Enterprise Zone Program - Business located within the Henrico Enterprise Zone are eligible for financial and other assistance from both the County of Henrico and the Commonwealth of Virginia for business expansion and improvements to business property.
  • Envirothon - Envirothon is a natural resources competition for high school students.
  • Event Presentation Request Form - If you are having an event and would like Keep Henrico Beautiful's Executive Director to attend, please fill out the request form and submit to us.
  • Faith Community Coalition - The Faith Community Coalition is a crime prevention program designed for those mainly in the administrative level in Henrico's faith community, but all are welcome.
  • Family Planning Clinic - Our family planning services are designed to help men and women know their options for planning future pregnancies and preventing unplanned pregnancies.
  • Fatherhood Initiative - A Male Support Group Sponsored by Henrico County Department of Social Services
  • Felony and Appealed Misdemeanor Case : Payment Information - If convicted of a Felony or Misdemeanor offense in the Henrico Circuit Court, costs will be assessed against the defendant as well as any court imposed fine. All costs are assessed pursuant to the Code of Virginia. Fines and/or costs are expected to be paid at the time of conviction unless a payment plan is established. The Criminal Division does accept personal checks, money order, Visa, MasterCard and cash.
  • File a Building Violation Complaint - Report buildings or structures in disrepair, overcrowding, work taking place without required permits or graffiti that is visible from the public right of way.
  • File a Civil Case in General District Court - Civil cases are brought to enforce, redress, or protect the private rights of an individual, organization or government entity.
  • File a Civil Case in the Circuit Court - In civil cases where monetary claims range from $4,500 to $25,000, the Circuit Court has concurrent jurisdiction with the General District Court. Monetary disputes involving more than $25,000 fall within the exclusive jurisdiction of the Circuit Court.
  • File a Claim - The division of Risk Management handles all claims for personal injury and property damage asserted against the County.
  • File a Non-Family Protective Order
  • File a Standing Water Complaint - File a Standing Water Complaint
  • File a Zoning or Environmental Complaint - File a zoning ordninance violation complaint.
  • Financing Statements
  • Find an Audit Report - Reports issued by the Internal Audit department to County leadership which are reviewed with the Audit Committee.
  • Find Community Cleanup Date - Find if there is a Community Cleanup scheduled near you.
  • Find Your HCPS School - Use an address to find the current Henrico County Public School assignments.
  • Fingerprints - Get fingerprinted for employment or any other need dictated by law except for Immigration and Naturalization Service (INS) purposes.
  • Fire / EMS Reports - Obtain copies of Fire and EMS reports.
  • Fire Apparatus Visit/Demo - Citizens may request that an engine come out for an event such as a community day or block party.
  • Fire Education Programs/Firefighter Speaker Request - Make a request to have a firefighter speak at your group meeting, request information on fire programs such as Junior Firefighter Program, Fourth Grade Fire and Life Safety Program and more.
  • Fire Explorers Post 651 - The purpose of these programs is to provide experiences to help young people mature into responsible and caring adults. These programs emphasize: career opportunities, life skills, citizenship, character education, and leadership experience
  • Fire Extinguisher Training - The Henrico County Division of Fire will provide Fire Extinguisher Training to County Employees and Community Groups. The program includes a lecture on the types of fires most likely encountered, extinguishment theory, and the proper way to use an extinguisher safely. There will likely be a demonstration and / or the participants may have an opportunity to use a simulator or discharge a real extinguisher. This is a familiarization program, not a certification class. Ideal class size: 12 - 15 students. A Community Services Firefighter will make this 40 – 60 minute presentation.
  • Fire Hydrants - Fire hydrants in Henrico County are the responsibility of the County's Department of Public Utilities (DPU). They Perform all installation, maintenance and testing of hydrants.
  • Fire Station Visit / Tour - Information about visiting a fire station and taking a tour of the fire station.
  • Fireworks - Information on legality of fireworks in Henrico County
  • First Time Homebuyers – Downpayment and Closing Cost Assistance - Financial assistance with downpayment and closing costs for qualified first-time, low and moderate income homebuyers is available for Henrico residents purchasing a home in Henrico County.
  • Foodservice Permit Application - Before opening a new or extensively remodeled foodservice facility or transferring ownership, the foodservice operator must obtain a foodservice permit from the Henrico County Health Department.
  • Free Mulch - Free Mulch is available at our two public use areas
  • Freedom of Information Act (FOIA) Environmental Site Assessment - Freedom of Information Act (FOIA) records requests pertaining to Phase I Environmental Site Assessments can be submitted through numerous avenues.
  • Fuzz Buddy Program - Donate a new stuffed animal to support this program.
  • Garden Talks – Do You Need a Speaker? - The Henrico Extension Office offers presentations to interested garden clubs, civic organizations, homeowners associations, and other community organizations in Henrico County.
  • Girl Scout Patch Programs - Patch programs on soil and water conservation for Girl Scouts
  • Hauling Permit - Hauling Permit process.
  • Have a Document Served - How to have a civil process document served by a deputy
  • Henrico Alert - Henrico Alert is one of the many tools that Henrico County Public Safety officials can use to notify you of critical information like evacuation notices to missing child alerts
  • Henrico CERT - The purpose of HCCERT is to provide training to citizens to help cope in the time period immediately following a disaster when local public safety resources may be overwhelmed. HCCERT’s learn basic first aid, search and rescue, and fire suppression techniques.
  • Henrico County Public Schools
  • Henrico County Television (HCTV) - Watch HCTV programs online or on Comcast Ch 17 or Verizon Ch 39.
  • Henrico Police Apartment Coalition (HPAC) - The Police Division invites all multi-family housing community managers and owners to join HPAC.
  • Henrico Police Athletic League (PAL) - Support, join, or volunteer for this program that serves Henrico County youths in grades K-12.
  • Hire an Off-duty Police Officer - Submit a request to hire an off-duty officer for your event, program, religious facility, business, traffic direction, etc.
  • Home or Business Security Audit - You may request a free Security Audit of your home or business to learn how to make it more secure and to prevent crime.
  • Homelessness Prevention and Assistance - Provide assistance to homeless individuals and families and persons in imminent danger of becoming homeless.
  • Homeowner Association Lookup - Does your neighborhood have a Homeowners Association (HOA)? Use the Lookup feature to examine the boundaries of an HOA and identify common areas. If you have any questions or comments about the Lookup call 501-4757.
  • Homeowner Rehabilitation and Repair Assistance - Assist current homeowners with improvements to their homes with both minor and emergency repairs and moderate rehabilitation.
  • Homeowner’s Enhancement Guide - The Homeowner’s Enhancement Guide is a means to help property owners envision an improved and more comfortable home for the future.
  • Hurricane Damage Report - The Henrico County Office of Emergency Management is collecting non-emergency information regarding storm related damage.
  • Immunization Clinic - Childhood and select adult immunizations available by appointment.
  • Infant & Toddlers Services - Babies begin to learn and develop from the moment they are born. Some babies and children may need more help to learn than others. The Infant & Toddlers Services help children who are not developing as expected or who have a condition that can delay typical development. Some children need help in only one area of development such as speech or motor skills, while other children may have more general delays due to conditions such as Down syndrome, cerebral palsy, or problems related to premature birth.
  • Inmate Visitation-Jail East - Information on inmate visitation at Jail East
  • Inmate Visitation-Jail West - Policy and Procedure for Jail West visitation.
  • Join Henrico 4-H! - 4-H provides a large variety of educational learning opportunities and experiences. Leadership, citizenship, and life skills are taught through learn-by-doing projects, local club programs, and 4-H camps, as well as at county, district, state, and national events.
  • Join the SMART Lawns Program - SMART Lawns is a seasonal, comprehensive program that teaches a step-by-step approach to building healthy lawns and provides participants a plan tailored to fit their specific lawn-care needs.
  • Judgments
  • Junior Master Gardener – Growing Good Kids - The Junior Master Gardener program is an international youth gardening program of the university cooperative Extension network. JMG engages children in novel, “hands-on” group and individual learning experiences that provide a love of gardening, develop an appreciation for the environment, and cultivate the mind.
  • Jury Duty
  • K-5 Teacher Workshop - Free workshop offered to Henrico County elementary teachers by the Henrico Environmental Educators Network.
  • Land Use Program - Title 58.1-3230 through 3244 of the Code of Virginia provides for the assessment of land based on use value rather than market value. Use value is the assessment of the land for a specific purpose and is generally lower than market value. This is a local option statute adopted by Henrico County in 1976. The requirements for qualification and use values are established by the State Land Evaluation Advisory Council.
  • Landlord Authorization Form - This form is to be filled out by landlords who rent to a person that is applying for water/sewer service.
  • Landowner and Agricultural Producer Services - The District provides assistance for agricultural practices that protect and improve water quality of Virginia's streams and rivers.
  • Law Enforcement Explorers Program - This Learning for Life program, a subsidiary of the Boy Scouts of America, is for all youths age 14 to 21.
  • Learn About Project Lifesaver - How to get more information and/or apply for Project Lifesaver services.
  • LGBTQ Liaison - The liaison is an open minded, fair, and impartial officer who develops working partnerships with members of this diverse community and is available for them to contact should the need arise.
  • Library Card Applicaton - Library cards are good at all of the Henrico Library branches including the Mobile Library Services.
  • Library Catalog - Search the Library Catalog
  • Local Government 101: Henrico’s Youth Educational Program - The program includes an interactive presentation, meet and greet with county officials, and educational activities. Students and scouts will be given participation forms and additional material to help them accomplish their assignments or badge requirements.
  • Locate an Inmate - How to locate an inmate, check status, and bond information.
  • Lodging Facility/Pool Complaint Form - Complaints about a lodging facility or pool in Henrico County, Virginia can be submitted to the Henrico County Health Department by calling (804) 501-4529 or by completing the form below and submitting it. Please be as specific as possible when describing the complaint. Your name, address and phone number are required for investigation.
  • Lodging Permit Application - Before opening a new or extensively remodeled lodging facility (hotel, Bed & Breakfast, Campground, Summer Camp) or transferring ownership, the lodging operator must obtain a lodging permit from the Henrico County Health Department.
  • Long Term/Personal Care Assessment Services - If you or someone in your family needs nursing facility care or personal care in the home and cannot afford the cost, you may be eligible for to have this service covered by Medicaid. You can apply for Medicaid online or at your local Department of Social Services.
  • Make Online Payment - Henrico County accepts electronic payments for personal property taxes, real estate taxes, utility bills, parking tickets, false alarm fees, planning fees, building inspection fees and elevator certificate fees.
  • Maps and Aerial Photographs - Henricopolis maintains a collection of resource maps and historical aerial photographs.
  • Marriage Licenses - Information on how to obtain a marriage license in Virginia.
  • Maternity Clinic - Coordination of prenatal care and delivery with VCU Physicians with delivery at VCU Medical Hospital.
  • Meaningful Watershed Education Experience - Our newest classroom program in which students focus on an environmental question, problem or issue.
  • Mechanical Permit - Application for a mechanical permit (includes commercial and residential, mechanical, fire suppression and elevator).
  • Medicaid - A jointly funded, Federal-State health insurance program for low-income and needy people. It covers children, the aged, blind, and/or disabled and other people who are eligible to receive federally assisted income maintenance payments.
  • Mental Health Services - Many mental health problems experienced by adults arise in response to family crises, unusually high stress, and traumatic events. Brief adult services provide a variety of therapeutic services for adults experiencing severe psychological and/or interpersonal difficulties. Services are provided in individual and group therapy format. Since interpersonal relationship problems are frequently present, spouses and other family members may also be involved in treatment
  • Military Discharge DD-214
  • Mobile Food Unit Permit Application - A Health Permit is required for Class II, III, and IV Mobile Food Units before they can be licensed to operate.
  • Modification Request - Request for modification of the Virginia Uniform Statewide Building Code (USBC).
  • Mosquito Inspection Form - Complimentary mosquito inspections are offered to help find the source of mosquito problems on residential and commercial properties.
  • Multi-Service Clinic - Multi-Service Clinic services are available by appointment only. Childhood immunizations, HIV Testing & Pregnancy Tests are available.
  • Natural Resources Classroom Programs - SOL-based classroom programs are offered as a service to Henrico County students- public, private and homeschooled.
  • Need a Grower’s Certificate? - A Grower's Certificate confirms that a Henrico County citizen grows or produces items within Henrico County and is therefore eligible to sell these items, unprocessed and unprepared, in Henrico County. Items may include vegetables, fruits, poultry, eggs, flowers, herbs, etc
  • Neighborhood Watch - Join Neighborhood Watch to become part of this citizen-police crime fighting partnership.
  • Notary Public Commission
  • Online Tax Bills - You can also safely and securely view your bill online, consolidate your tax bills into one online account, set up notifications and reminders to be sent to your email or mobile phone, schedule payments, create an online wallet, and pay with one click using credit/debit or your checking account.
  • Open Burning - When and where open burning is permissible
  • Operation Paintbrush - Operation Paintbrush is a program whereby volunteer groups are recruited to paint the homes of needy Henrico citizens.
  • Organize a Litter Clean-Up - Help us with our Keep Henrico Beautiful program.
  • Pay Near Me - The County has partnered with PayNearMe to offer an easy and convenient cash payment option.
  • Pay Utility Bill - The Henrico Department of Public Utilities bills customers for water and sewer services bi-monthly.
  • Permit – Adult Business - An Adult Business Permit is required to open an adult oriented/adults only business in Henrico County.
  • Permit – Block Party - If you want to hold a block party in your neighborhood, a permit is required.
  • Permit – Concealed Handgun - Concealed Handgun Permits are regulated by the Commonwealth of Virginia and issued by the Circuit Court Clerk.
  • Permit – Dance Hall - Dance Hall Permit Application
  • Permit – Parade/Marathon - Parade or Marathon Permit Application
  • Permit – Pawnbroker - To become a pawnbroker in Henrico County, you must meet certain requirements and get a permit.
  • Permit – Precious Metals and Gems Dealer - Precious Metals and Gems Dealer Permit Application
  • Permit – Retired Henrico Police Officer Concealed Weapons Renewal - Retired Henrico Police Officer Concealed Weapons Permit Renewal Application
  • Permit – Taxi - Taxi Driver Permit and/or Taxicab Owner Permit
  • Permit/License – Automatic Weapons - Applications must be obtained from the Bureau of Alcohol, Tobacco and Firearms. The Division of Police only assists by conducting a local investigation.
  • Personal Property Tax Relief - The State of Virginia has allocated funds to provide tax relief for qualifying vehicles in the County of Henrico. The amount of tax relief is based upon the total dollars from the Commonwealth divided by the total tax of all qualifying vehicles in the County.
  • Plan Review Comments (Planning only) - Check development (plan of development or subdivision) status.
  • Plans of Development – Application Forms - A Plan of Development (POD) is a detailed engineering plan for multi-family, commercial, and industrial projects that contains all of the essential details necessary to construct site improvements. The POD process is designed to provide a means by which the numerous reviews and recommendations of all applicable Henrico County, State and Federal agencies can be coordinated. This integrated process is managed by the Planning Department and coordinated with County and certain external agencies.
  • Plumbing Permit - Application for a plumbing permit (commercial and residential).
  • POD Signature Plan 10-Day Expedited Process - This is an alternative to the regular construction plans for signature process.
  • Police Academies for Citizens, Seniors, and Youths - Have you ever wondered what it's like to be the person behind the badge? Enroll in one of our Citizens Police Academies to find out!
  • Police Reports/Records - The Criminal Records Unit provides a variety of records, which are available to the public. The most requested records are traffic accident reports, incident/offense reports, or a criminal record check.
  • Polling Location Information Application - find Polling Location, Voting Precinct Information, Elected Officials, Driving Direction to Polling Location, Election Sample Ballot
  • Polling Place Finder - The Election Polling Places application helps citizens locate their election polling place and obtain information about current elected officials.
  • Portable Water Meters Application - This application will allow customers to apply for portable water meters.
  • Probate & Estate Administration - The Code of Virginia grants the Clerk of the Circuit Court the authority to Probate a Will, to appoint and qualify an Executor or Administrator for a Decedent’s Estate, to appoint and qualify a Testamentary Trustee, to qualify a Conservator and/or a Guardian for an Incapacitated Adult.
  • Provide a Website Suggestion - Our web team welcomes suggestions on improving the usability of the website.
  • Public Library Room Request - The Henrico County libraries have reservable spaces to meet, collaborate or to study and create on your own.
  • Public Use Areas for Disposal - Henrico County operates two Public Use Areas for disposal of household trash and recyclable materials from households located in Henrico County.
  • Publications and Brochures - Natural Resource publications for the general public
  • Questions or concerns regarding pavement markings? - Submit your question or concern regarding pavement markings.
  • Rabies Vaccination for Domestic Animals - Have your pet vaccinated at one of our four clinics held annually.
  • Rain Barrel Workshops - Rain Barrels save money, conserve water and reduce the impact of stormwater runoff.
  • Real Estate Advantage Program - The Real Estate Advantage (REAP) is a tax exemption for qualified seniors, residents that are 100 percent permanently and totally disabled, and their spouses which relieves real estate tax up to a maximum of $3,000.
  • Real Estate Tax Exemption Disabled Veterans - Disabled Veterans Tax Exemption of Real Estate Taxes
  • Receive Money from an Inmate - How to pickup money from an inmate.
  • Recording of Land Records - The Circuit Court Clerk’s Office records deeds, deeds of trust (mortgages), and other official instruments/documents associated with land transactions.
  • Refugee Clinic (Newcomers Health) - Provides initial health screenings to newly arrived refugees and other qualified individuals.
  • Refuse Collections - Refuse collections is only offered to selected service areas of the County.
  • Register for a Recreation Program - The Division of Recreation & Parks offers a variety of classes and programs for all ages.
  • Reinvest – Residential Investment Tax Abatement Program - Information on possible tax exemption of renovations or additions to residential properties.
  • Report a Pothole - To report a pothole, please fill out this form.
  • Report a Spill, Dumping or Other Illicit Discharge - This is a non-emergency spill reporting form. To report a spill, please fill out this form with as much information and details as you can.
  • Report Criminal Fraud in Henrico
  • Report Government Fraud, Waste or Abuse - Information related to suspected fraud, waste, or abuse in the County of Henrico General Government operations.
  • Report Sign, Sign Posts or Pavement Marking Needing Maintenance - Report sign, sign posts or pavement marking needing maintenance.
  • Reporting Tax Violation - If you suspect that one of the following tax violations has occurred, use this system to report this information to our staff.
  • Reporting Water Main Breaks - If you suspect a water main break, use this form.
  • Reporting Water Meter Leaks - If you suspect a water meter is leaking, fill out this form.
  • Request General Publications - Request publications you would like to receive by mail.
  • Request installation of new sign or pavement markings - Request installation of new sign or pavement markings.
  • Reserve a Picnic Shelter or Gazebo - Reservation requests are available for park shelters and gazebos.
  • Reserve a Recreation Facility - Hosting a birthday party, family reunion, wedding, anniversary celebration, or a group meeting? Consider reserving one of our recreation centers - beautiful spaces and great rates!
  • Restaurant Complaint Form - Complaints about a restaurant in Henrico County, Virginia can be submitted to the Henrico County Health Department by calling (804) 501-4529 or by completing the form below and submitting it. Please be as specific as possible when describing the complaint. The Health Department does not accept anonymous Food Service complaints other than sewage backup. Your name, address and phone number are required for investigation.
  • Rezoning and Provisional Use Permit – Application Forms - The power for localities to regulate land uses, given to it by the Commonwealth, includes approval of zoning changes in the form of a rezoning and expansion of uses through the Provisional Use Permit process. The following applications are for use in the rezoning and Provisional Use Permit process. Depending on the type and other aspects of the case, not all of the forms will be needed.
  • Road Work Requests/Complaints - Road Work Requests/Complaints
  • SARA Title III / Tier II - SARA Title III Information and Tier II reporting
  • Scholarships - College scholarships offered to students planning to study one of the environmental sciences.
  • School Break Mini Camps - Mini-camp for elementary students at Twin Hickory Recreation Center during Spring and Winter Break.
  • Search Arrest Charge Reports - Search the arrest reports.
  • Search Calls for Service Reports - Search for all Calls for Dispatch.
  • Search Incident Crime Reports - Find out where crimes have been reported in Henrico County.
  • Senior Services - The Police Division offers several services and programs to seniors to help keep them safe from becoming targets of the latest crime or scam.
  • Sewage Disposal and/or Water Supply Permit - Apply for onsite sewage disposal system in Henrico County.
  • Sexually Transmitted Infections (STI) Clinic - Testing and treatment of sexually transmitted infections is provided at the Henrico Health Department East Clinic. Free, confidential HIV testing and counseling also is available.
  • Sign Permit - Application for a sign permit.
  • Smoke Alarm Assistance - Citizens may request assistance to have a working smoke alarm.
  • Soil Test Voucher Program - In order to promote the practice of soil testing, Henricopolis has established a soil test incentive program to offset the cost of soil analysis for Henrico County residents.
  • Special Event Staffing/Hire EMT and/or Paramedics - The Division of Fire is able to provide Emergency Medical Technicians and/or Paramedics to assist with Special Events held in the County. Monetary payment of these off-duty personnel is provided by the promotor of the event.
  • Subdivision Signature Plan 10-Day Expedited Process - This is an alternative to the regular construction plans for signature process.
  • Subdivisions – Application Forms - A Subdivision plan is a detailed engineering plan for residential projects that contains all of the essential details necessary to construct site improvements. The Subdivision process is designed to provide a means by which the numerous reviews and recommendations of all applicable Henrico County, State and Federal agencies can be coordinated. For certain residential development, such as multi-family or zero-lot lines, the review process is integrated with the Plan of Development (POD) process. This integrated process is managed by the Planning Department and coordinated with County and certain external agencies.
  • Submit a Sample to the Plant Diagnostic Clinic - Professional staff and Master Gardeners in our Diagnostic Lab identify insects, plants, plant diseases, and weed problems, offering the latest management methods along with background and life cycle information.
  • Supplemental Nutritional Assistance Program (SNAP) - SNAP offers nutrition assistance to millions of eligible, low-income individuals and families and provides economic benefits to communities.
  • Surviving Spouse - Tax exemption for surviving spouses of military service members killed in action.
  • Tag N Tow Program - Henrico County’s Community Maintenance Division, along with the Division of Police, are required to act upon any inoperable or abandoned motor vehicle parked on a public right of way, such as on the side of the road or in a median.
  • Temporary Assistance for Needy Families (TANF) - A program that provides cash assistance and supportive services to assist families with children under age 18, helping them achieve economic self-sufficiency.
  • Temporary Certificate of Occupancy (C/O) - Application for temporary certificate of occupancy (C/O).
  • Temporary Foodservice Permit - All persons serving food to the public must have a permit for each temporary event.
  • Traffic Complaints - If you have complaints about motorists that speed through your neighborhood or other traffic safety issues, there are steps you can take to correct these situations.
  • Traffic Violation Payments
  • Trespassing Enforcement Authorization - This form is used to authorize the Henrico County Police Division to serve as persons lawfully in charge of your property located in the County of Henrico for purposes of enforcing the trespassing laws of the Commonwealth of Virginia and the County of Henrico, Virginia and forbidding others from trespassing on your property.
  • Tuberculosis (TB) Program - TB program provides services to Henrico residents of all ages that are TB suspects, TB cases, contacts of TB cases, symptomatic of TB, and evaluation of positive TB skin tests, positive IGRA (Interferon Gamma Release Assay) or abnormal chest x-ray suggesting TB.
  • Unidirectional Water Main Flushing - Water main flushing is needed to maintain high water quality in the water distribution system by the removal of accumulated sediment from the water mains because it can impair water quality.
  • Vacuum Leaf Collection - Our leaf vacuum service will run in 2 sessions: November 13, 2017 - December 30, 2017 and February 26, 2018 - March 30, 2018.
  • Victim / Witness Assistance Program - If you have been the victim of a crime or have witnessed a crime, your participation in the criminal justice process is important. The legal process, frequently long and complicated, often fails to address the unique needs of victims. However, our advocates are available to make sure that these needs are addressed.
  • View Circuit Court Online Records
  • Virginia Conservation Assistance Program - The Virginia Conservation Assistance Program (VCAP) is available to all homeowners, commercial and public land in the Chesapeake Bay watershed. This program provides financial incentives for 13 Best Management Practices (BMPs) to help non-agricultural landowners reduce their “stormwater footprint” and improve water quality.
  • Volunteer for Community Cleanup - Volunteers are essential to the success of the Community Maintenance Program by assisting the elderly or disabled with help to clean and maintain their homes.
  • Volunteering - Henrico Fire maintains an extremely limited number of volunteer firefighters. It is recommended that you contact a local Volunteer Rescue Squad to inquire about volunteer opportunities.
  • Volunteers in Policing (VIPs) - Volunteer opportunities are available with the Police Division from administrative to motorist assistance.
  • Voter Registration - Register to vote in Henrico County
  • Water, Sewer, & Refuse Collection Application - Water, Sewer, and Refuse Collection services are available in different areas of the County. Refuse Collection is an optional service where available.
  • Women, Infants & Children (WIC) - The Virginia WIC Program serves low-income pregnant, lactating and postpartum women and children up to age five.
  • Write an Inmate - How to send a letter to an inmate at Jail West or Jail East.
  • Youth Conservation Camp - A week long summer conservation camp for Virginia high school students on the campus of Virginia Tech.
  • Youth Conservation Leadership Institute
  • Zoning Appeals Applications (Variances/Conditional Use Permits/Appeals) - The Board of Zoning Appeals (BZA) is appointed by the Circuit Court to provide relief from the zoning regulations in certain circumstances. The following applications may be granted based upon specific criteria found in the Code of Virginia (e.g. for variances, whether the zoning ordinance would unreasonably restrict the use of the property; for conditional use permits, whether the request is consistent with the comprehensive plan and zoning ordinance and will not a have a detrimental impact on nearby property). Extraction operations must also comply with county regulations, as well as with regulations administered by the Virginia Department of Mines, Minerals and Energy. The BZA also hears appeals when a property owner believes they have been aggrieved by a decision of the Planning Director or other County official in the administration of the zoning ordinance.