Infant and Toddler Connection of Henrico


The Infant and Toddler Connection of Henrico, Charles City and New Kent (ITC of Henrico Area) provides early intervention supports and services to infants and toddlers from birth through age two who are not developing as expected or who have a medical condition that can delay normal development. These supports and services are available for all eligible children and their families regardless of the family’s ability to pay.

You can start the process by calling our referral line at 804-727-8372. One of our staff will set up an appointment for you and your child to meet with a service coordinator. If your doctor or another community referral source contacts us on your behalf, our staff will call you to start the evaluation process.


Each child referred for early intervention services receives a developmental screening and / or assessment to determine eligibility for the program. If a child is eligible, an Individualized Family Service Plan is developed to address the family’s concerns, priorities, and resources.

The Assessment for Service Planning (ASP)

Once a child has been determined eligible for early intervention services, an Assessment for Service Planning (ASP) appointment will be scheduled. At the ASP, any pertinent medical records that relate to your child’s current health and medical status will be reviewed. An observation and assessment of your child will take place by qualified professionals. A comprehensive assessment tool will be used to provide objective information about your child’s level of functioning in each area of development, developmental strengths and areas of concern.

During the ASP, you and the professionals will play with your child. You will be asked many questions about what your child does at home. By looking at how your child performs during the assessment and what you say your child does at home, the professionals evaluate the following:

  • Gross Motor Skills (How your child moves around their environment)
  • Fine Motor Skills (How your child uses their hands and other small muscle groups)
  • Language Skills (How your child uses sounds, words and gestures to express needs, and how he or she responds to what other people say)
  • Personal Social Skills (How your child gets along with others)
  • Self-Help Skills (How your child eats, drinks, and sleeps)
  • Cognitive Skills (How your child thinks, learns, and plays)

At the end of the ASP, the professionals will share observations and findings and be ready to assist you in identifying goals that you would like to be addressed in the IFSP.

Individualized Family Service Plan Development

The Individualized Family Service Plan (IFSP) is a step-by-step plan that outlines what goals have been developed based on your priorities and concerns regarding your child’s development and what services will support your child and family in meeting those goals. This can be developed right after the ASP with your permission. The plan is written by your family, the professionals who assess your child, and anyone else you would like to invite. With the team’s help, you will identify changes you want to see as a result of the early intervention services. The plan will specifically state what resources and professionals will be used to carry out the plan.

Services may include:

  • Service Coordination
  • Speech pathology
  • Occupational Therapy
  • Physical Therapy
  • Social Work services
  • Developmental Specialist

Service Coordination

Every family receiving early intervention services is assigned to a Service Coordinator. The Service Coordinator’s roles include:

  • Informing your family of your rights under Part C of the Individuals with Disabilities Education Act (IDEA).
  • Assisting your family in development of your IFSP.
  • Monitoring and reviewing services to ensure they are being delivered as delineated by the IFSP.
  • Learning about your child’s developmental delay and/or disability.
  • Linking your family to community resources.
  • Answering questions concerning your child’s medical condition or development.
  • Identifying other people or programs that might offer support or help meet the goals you’ve developed for your child.
  • As your child nears his third birthday, assisting your family in development of a transition plan to address continued development. This can include referrals to public preschool program, private outpatient therapy, or local community programs.

What Happens After Early intervention?

Children may receive early intervention services until the day before their 3rd birthday, as long as eligibility requirements are still met. If your child continues to need services, referrals can be made to the local public preschool system with your permission. Other therapeutic possibilities after early intervention include private, outpatient therapy services. Many families also find other activities through the county’s Parks and Recreation Department, library or bookstore story times, and local gyms or play groups.

Making a Referral

Anyone can make a referral for early intervention services. Families, physicians, nurses, and hospitals will often make referrals on behalf of patients and their families.

If you wish to make a referral for your child, call (804) 727-8372.

Intake, eligibility determination, assessment, service planning, and service coordination are provided at no cost to you. After an IFSP is developed, fees for services can be billed to Medicaid and/or private insurance, and we use a generous sliding scale to determine family fees, if applicable. No family is denied services based on an inability to pay.


Developmental Checklist

Henrico County’s Preschool Education for Children with Development Delays

Charles City County Public Schools

New Kent County Public Schools

The Infant & Toddler Connection of Virginia

The Arc of Virginia


The Americans with Disabilities Act

The Center for Family Involvement

Contact Us

Mental Health & Developmental Services

Main Office
10299 Woodman Road
Glen Allen, VA 23060

Access Services Call Center
(804) 727-8515
Main Office Phone
(804) 727-8500
Emergency Services (Mental Health)
(804) 727-8484

Developmental Services Intake Phone
Infant Toddler Connection
Billing information


Mailing Address
10299 Woodman Road
Glen Allen, VA 23060

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