Reporting Water Main Breaks

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If you have a water or sewer emergency after normal business hours, please call us at (804) 501-5025. Please do not fill out the online form as this may not be received until the next business day.

Online Service

Contact Us

Customer Service
(804) 501-4275

Public Utilities

(804) 501-4275
Phone After Hours (Emergency Only)
(804) 501-5025

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775

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