File a Claim

available via mail   Via Mail
available via fax   Via Fax
available in person   In Person

The division of Risk Management handles all claims for personal injury and property damage asserted against the County.  A staff of professional claims adjusters investigates the claims and determines if the County is liable under the applicable law.  Additionally, the claims unit works strategically and collaboratively with safety and loss prevention to mitigate the County’s risks and increase public safety, through the implementation of risk management initiatives.

Risk management can only pay claims for which the County Government and Public Schools are legally liable.

How to Receive this Service

In order to file a claims against the County, you must do so by filling out a claim form which can be obtained from this site, or by calling (804) 501-5661 to request a form. The completed form must be submitted to Risk Management:

By Fax: (804) 501-5663
By E-mail:
In Person: 8604 Staples Mill Road, Henrico, VA 23228

Contact Us

Risk Management Office

Risk Management Office
8604 Staples Mill Road
Henrico, VA 23228

(804) 501-5661



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