File a Zoning or Environmental Complaint

fill out online form   Online

Henrico’s improved code enforcement system will allow our departments to more efficiently notify complainants of enforcement actions and provide more transparent case updates, including feedback, notice of violations, outside agency referrals and court actions.

Create an account today to get updates about your complaint or submit a complaint as a guest. 

  • Report Community Complaints/Concerns
    • Examples include:
      • Pothole
      • Tall grass and weeds
      • Trash and debris, junk storage, or litter
      • Inoperable or abandoned vehicles
    • Code Administration (Zoning)
    • Yearly Inspections
    • Building Code Violations


Select File a Complaint or the Login button below to open an account and track the progress made to resolve your concern.

File a Complaint


Still need help? Call (804) 501-4757 and select Option 1 to speak with a Community Maintenance team member.

Contact Us

Community Revitalization

Physical Address
4905 Dickens Road, Suite 200
Henrico, VA 23230

(804) 501-4757

(804) 501–7630

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775

Office Hours:
Monday to Friday
8:00 AM to 4:30 PM


[email protected]


Google Translate Icon