Citizen Compliment Form (Fire)
How to Receive this Service
When a compliment is filed, information regarding the compliment is gathered and documented.
- Compliments may be submitted in person or by phone, in writing through the U.S. Mail, or in writing through email. If you make a compliment by phone, you may also send a written statement.
- To submit a compliment by email please use the Compliment Form located at the bottom of this page.
- Once the compliment paperwork is completed, the compliment is submitted to the appropriate Assistant Chief, and the employee is notified.
- Any person filing a compliment will be notified that the compliment was received and documented.
No employee of the Henrico County Division of Fire is allowed to accept gifts or monetary contributions. Instead contributions may be made to the Henrico Firefighter’s Foundation, the only approved fundraising organization for the Henrico County Division of Fire. Visit www.henricofirefighterfoundation.org for more information. If you still have questions, call our Office of Professional Standards: 804-501-4906 or email them at FireDept@henrico.us.