Citizen Compliment Form (Fire)

fill out online form   Online
available in person   In Person

The Henrico County Division of Fire is proud to provide internationally accredited Fire and EMS services to the citizens of Henrico County and its visitors. The Division of Fire regularly notifies and recognizes personnel who have gone “above and beyond” when providing services to the citizens and visitors of Henrico County. In addition, the Division of Fire annually recognizes personnel at our Awards Ceremony that have gone “above and beyond” in emergency situations. In each of these instances your submitted compliments help us with recognizing our personnel. Thank you for taking the time to compliment one or more of our personnel.

How to Receive this Service

When a compliment is filed, information regarding the compliment is gathered and documented.

  1. Compliments may be submitted in person or by phone, in writing through the U.S. Mail, or in writing through email. If you make a compliment by phone, you may also send a written statement.
  2. To submit a compliment by email please use the Compliment Form located at the bottom of this page.
  3. Once the compliment paperwork is completed, the compliment is submitted to the appropriate Assistant Chief, and the employee is notified.
  4. Any person filing a compliment will be notified that the compliment was received and documented.

Please Note

No employee of the Henrico County Division of Fire is allowed to accept gifts or monetary contributions. Instead contributions may be made to the Henrico Firefighter’s Foundation, the only approved fundraising organization for the Henrico County Division of Fire. Visit for more information. If you still have questions, call our Office of Professional Standards: 804-501-4906 or email them at [email protected].

Citizen Compliment Form

  • Incident Information

  • MM slash DD slash YYYY
  • :
  • Contact Information For Person Submitting Form

    (This information provides an opportunity for the Division of Fire to follow up, verify information and ask additional questions)
  • MM slash DD slash YYYY
  • (To receive a confirmation email please provide email address)
  • Comments/Concerns/Nature of Incident

Contact Us


Main Receptionist
(804) 501-4900

[email protected]

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775

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