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Services Available Online

All Services available online are listed below.

Alarm Security System Registration – Commercial - Henrico County's Alarm Ordinance requires registration of security alarm systems for businesses and residences.

Alarm Security System Registration – Residential - Henrico County's Alarm Ordinance requires registration of security alarm systems for businesses and residences.

Application for Blasting Permit - Application for blasting and requirements.

Application for Fumigation Permit - Application for fumigation and requirements.

Application For Open Burning Permit - Application for open burn permits and guidelines.

Apply for a Job - Apply for employment at the County of Henrico.

Apply for a Park Event Permit - A permit is required to hold outdoor events such as festivals, runs, walks, or parades on Henrico County park property. Events may be held during regular park hours; parks are open daily from dawn to dusk year-round.

Ask a Librarian - The askHCPL information service allows you to ask brief, factual questions of HCPL staff and receive your response through text or email, or live chat when available.

Because We Care Evaluation Form - Fill this form out and submit after completing your organization's cleanup.

Because We Care Supply Request Form - If you are doing a project for Keep Henrico Beautiful and need supplies, please fill out the form and submit to us.

Become A Deputy - Basics of the Sheriff's Deputy

Become a Henrico Master Gardener Volunteer - Henrico Master Gardeners are trained volunteer educators. They work within their local communities to encourage and promote environmentally sound horticulture practices through sustainable landscape management education and training.

Become a Student Election Page - Become a Student Election Page

Become a Volunteer - The Henrico County Public Relations Department offers opportunities for individuals to volunteer time and services to County departments through the Volunteer Services Program.

Become an Intern - Henrico County's Internship Program offers students learning and professional experience in a variety of areas.

Bill Pay Service Provider - Payment option using a bill pay service provider.

Blue Public Hearing Sign?? - Did you happen to see a big blue sign with the County Seal and the words “Public Hearing”? The sign indicates that a property owner has applied for rezoning, a use permit, or a variance.

Board of Supervisors Meeting Participation Registration - Register to participate in Board of Supervisor meetings during the public comment period and public hearing items.

Building Permit – Commercial - Applications and forms needed for a commercial building permit, plan review comments and permit resubmittals (new buildings, alterations/additions, moving, demolition, tenant upfits, tents and trailers).

Building Permit – Residential - Applications and forms needed for a residential building permit, plan review comments and permit resubmittals (new houses, renovations/additions, moving, demolition, decks, porches, sheds, garages & swimming pools).

Business License - Application for Business License

Business Watch Program - A working partnership between local businesses and Henrico Police, the goal of Business Watch is to reduce crime in and around the workplace as well as in the community.

Change of Use & C/O Reissue - Application for a change of use or certificate of occupancy (C/O) reissuance.

Citizen Complaint Form (Fire) - The Henrico County Division of Fire is proud to provide internationally accredited Fire and EMS services to the citizens of Henrico County and its visitors. The Division of Fire strives to treat all people with respect, empathy, and politeness.

Citizen Compliment Form (Fire) - The Division of Fire annually recognizes employees who have gone “above and beyond” at our Awards Ceremony and your submitted compliments help us with that recognition process.

Citizens Fire Academy - The Henrico Citizens’ Fire Academy is open to any interested participant 18 years of age and older.

Civil Celebrants - A civil celebrant is a person authorized by the Circuit Court to perform and officiate a legal marriage ceremony.

Clean Business Award Nomination Form

Communication Survey - Survey on how public wants to receive communication from the county.

Community Cleanup Program - Find if there is a Community Cleanup scheduled near you.

Compliment a Henrico Police Officer/Employee - Formally compliment a Henrico Police Officer or Employee

Copy Requests of Public Records - You may obtain copies from the Henrico Circuit Court Clerk’s Office of any public record such as deeds, plats, wills, judgments, court orders and marriage licenses.

COVID‐19 Municipal Utility Relief Program Application - Utility Arrearage Assistance Application for Henrico County Department of Public Utilities.

Curbside Recycling - Curbside recycling program offered to Henrico residents by Central Virginia Waste Management Authority (CVWMA)

Demolition Permit - Application for a Demolition Permit.

Electrical Permit - Application for an electrical permit (commercial and residential) including residential solar panel permit and inspection requirements.

EngAGE in Henrico: Resources for Older Citizens - Connecting seniors to services offered within the local County departments and in the region.

EngAge Newsletter Sign-Up - Sign up for Henrico County's EngAge Newsletter.

Event Presentation Request Form - If you are having an event and would like Keep Henrico Beautiful's Executive Director to attend, please fill out the request form and submit to us.

Exotic Animals - Henrico follows state law regulations regarding exotic animals.

File a Building Violation Complaint - Report buildings or structures in disrepair, overcrowding, work taking place without required permits or graffiti that is visible from the public right of way.

File a Claim - The division of Risk Management handles all claims for personal injury and property damage asserted against the County.

File a Zoning or Environmental Complaint - File a zoning ordinance violation complaint.

File Complaint Against Police Officer/Employee - File a formal complaint against the Henrico County Police Division, an officer or employee.

Find an Audit Report - Reports issued by the Internal Audit department to County leadership which are reviewed with the Audit Committee.

Find Your HCPS School - Use an address to find the current Henrico County Public School assignments.

Fire / EMS Reports - Obtain copies of Fire and EMS reports.

Fire Apparatus Visit/Demo - Citizens may request that an engine come out for an event such as a community day or block party.

Fire Education Programs/Firefighter Speaker Request - Make a request to have a firefighter speak at your group meeting, request information on fire programs such as Junior Firefighter Program, Fourth Grade Fire and Life Safety Program and more.

Fire Explorers Post 651 - The purpose of these programs is to provide experiences to help young people mature into responsible and caring adults. These programs emphasize: career opportunities, life skills, citizenship, character education, and leadership experience

Fire Extinguisher Training - The Henrico County Division of Fire will provide Fire Extinguisher Training to County Employees and Community Groups. The program includes a lecture on the types of fires most likely encountered, extinguishment theory, and the proper way to use an extinguisher safely. There will likely be a demonstration and / or the participants may have an opportunity to use a simulator or discharge a real extinguisher. This is a familiarization program, not a certification class. Ideal class size: 12 - 15 students. A Community Services Firefighter will make this 40 – 60 minute presentation.

Fire Station Visit / Tour - Information about visiting a fire station and taking a tour of the fire station.

Freedom of Information Act (FOIA) Environmental Site Assessment - Freedom of Information Act (FOIA) records requests pertaining to Phase I Environmental Site Assessments can be submitted through numerous avenues.

Hauling Permit - Hauling Permit process.

Henrico Alert - Henrico Alert is one of the many tools that Henrico County Public Safety officials can use to notify you of critical information like evacuation notices to missing child alerts

Henrico CERT - The purpose of HCCERT is to provide training to citizens to help cope in the time period immediately following a disaster when local public safety resources may be overwhelmed. HCCERT’s learn basic first aid, search and rescue, and fire suppression techniques.

Hire an Off-duty Police Officer - Request to hire an off-duty officer for your event, program, religious facility, business, traffic direction, etc.

Homeowner Association Lookup - Does your neighborhood have a Homeowners Association (HOA)? Use the Lookup feature to examine the boundaries of an HOA and identify common areas. If you have any questions or comments about the Lookup call 501-4757.

Inmate Visitation-Jail East - Inmate visitation at Jail East

Inmate Visitation-Jail West - Inmate visitation at Jail West

Land Lover Award Nomination Form

Learn About Project Lifesaver - How to get more information and/or apply for Project Lifesaver services.

Legacy Building Inspections Scheduler / Plan Review Status - Effective August 30, 2021, all permit applications shall be submitted using the Build Henrico permitting system. To update permits submitted or issued prior to August 30, 2021, continue with this permitting and inspections system, now referred to as the Legacy Permitting System.

LGBTQ+ Liaison - The liaison is an open-minded, fair, and impartial police officer who develops working partnerships with members of Henrico's LGBTQ+ community. Please contact our liaison with questions or safety concerns regarding the LGBTQ+ community.

Library Card Applicaton - Library cards are good at all of the Henrico Library branches including the Mobile Library Services.

Library Catalog - Search the Library Catalog

Local Government 101: Henrico’s Youth Educational Program - The program includes an interactive presentation, meet and greet with county officials, and educational activities. Students and scouts will be given participation forms and additional material to help them accomplish their assignments or badge requirements.

Locate an Inmate - How to locate an inmate, check status, and bond information.

Lodging Facility/Pool Complaint Form - Complaints about a lodging facility or pool in Henrico County, Virginia can be submitted to the Henrico County Health Department by calling (804) 501-4529 or by completing the form below and submitting it. Please be as specific as possible when describing the complaint. Your name, address and phone number are required for investigation.

Marcus Alert Database - The Marcus alert is a voluntary database to be made available to the 9-1-1 alert system and the Marcus alert system to provide relevant mental health information and emergency contact information for appropriate response to an emergency or crisis.

Marriage Licenses - Information on how to obtain a marriage license in Virginia.

Mechanical Permit - Application for a mechanical permit (includes commercial and residential for mechanical and elevator).

Medicaid - A jointly funded, Federal-State health insurance program for low-income and needy people. It covers children, the aged, blind, and/or disabled and other people who are eligible to receive federally assisted income maintenance payments.

Mosquito Inspection Form - Complimentary mosquito inspections are offered to help find the source of mosquito problems on residential and commercial properties.

My Henrico Academy - Discover how county government works for you at the My Henrico Academy. This free, interactive, once a month program gives participants a behind-the-scenes glimpse into the many ways’ local government functions.

Online Payments - Henrico County accepts electronic payments for personal property taxes, real estate taxes, utility bills, parking tickets, false alarm fees, planning fees, building inspection fees and elevator certificate fees.

Online Tax Assistance Request

Online Tax Bills - You can also safely and securely view your bill online, consolidate your tax bills into one online account, set up notifications and reminders to be sent to your email or mobile phone, schedule payments, create an online wallet, and pay with one click using credit/debit or your checking account.

Organize a Litter Clean-Up - Help us with our Keep Henrico Beautiful program.

Pay Utility Bill - The Henrico Department of Public Utilities bills customers for water and sewer services bi-monthly.

Plan Review Comments (Planning only) - Check development (plan of development or subdivision) status.

Plumbing Permit - Application for a plumbing permit (commercial and residential).

Polling Location Information - Find Polling Location, Voting Precinct Information, Elected Officials, Driving Direction to Polling Location, Election Sample Ballot

Probate & Estate Administration - The Code of Virginia grants the Clerk of the Circuit Court the authority to Probate a Will, to appoint and qualify an Executor or Administrator for a Decedent’s Estate, to appoint and qualify a Testamentary Trustee, to qualify a Conservator and/or a Guardian for an Incapacitated Adult.

Protective Orders - There are three types of stalking/serious bodily injury protective orders: Emergency, Preliminary, and Permanent Protective Orders. An Emergency Protective Order (up to 72 hours) can be issued by a magistrate or a police officer. (If a warrant is issued for assault and battery against a family or household member and the magistrate finds there is probable danger of further acts of family abuse by the defendant, the magistrate is directed to issue an emergency protective order.)

Provide a Website Suggestion - Our web team welcomes suggestions on improving the usability of the website.

Public Library Room Request - The Henrico County libraries have reservable spaces to meet, collaborate or to study and create on your own.

Questions or concerns regarding pavement markings? - Submit your question or concern regarding pavement markings.

Refuse Collections - Refuse collections is only offered to selected service areas of the County.

Register for a Recreation Program - The Division of Recreation & Parks offers a variety of classes and programs for all ages.

Report a Pothole - Report a pothole.

Report a Spill, Dumping or Other Illicit Discharge - This is a non-emergency spill reporting form. To report a spill, please fill out this form with as much information and details as you can.

Report Government Fraud, Waste or Abuse - Information related to suspected fraud, waste, or abuse in the County of Henrico General Government operations.

Report Sign, Sign Posts or Pavement Marking Needing Maintenance - Report sign, sign posts or pavement marking needing maintenance.

Reporting Tax Violation - If you suspect that one of the following tax violations has occurred, use this system to report this information to our staff.

Request General Publications - Request publications you would like to receive by mail.

Request GIS Data - Henrico County has a robust enterprise-wide GIS. Henrico shares this information and has made efforts to provide a variety of data formats.

Request installation of new sign or pavement markings - Request installation of new sign or pavement markings.

Reserve a Picnic Shelter - Reservation requests are available for park shelters.

Restaurant Complaint Form - Complaints about a restaurant in Henrico County, Virginia can be submitted to the Henrico County Health Department by calling (804) 501-4529 or by completing the form below and submitting it. Please be as specific as possible when describing the complaint. The Health Department does not accept anonymous Food Service complaints other than sewage backup or a facility without water. Your name, address and phone number are required for investigation.

Road Work Requests/Complaints - Road Work Requests/Complaints

Scholarships - College scholarships offered to students planning to study one of the environmental sciences.

Search Arrest Charge Reports - Search the arrest reports.

Search Calls for Service Reports - Search for all Calls for Dispatch.

Search Incident Crime Reports - Find out where crimes have been reported in Henrico County.

Short-Term Rental - Forms and general information regarding the legal operation of a short-term rental within the County of Henrico.

Sign Permit - Application for a sign permit.

Smoke Alarm Assistance - Citizens may request assistance to have a working smoke alarm.

Soil Test Voucher Program - In order to promote the practice of soil testing, Henricopolis has established a soil test incentive program to offset the cost of soil analysis for Henrico County residents.

Special Event Staffing/Hire EMT and/or Paramedics - The Division of Fire is able to provide Emergency Medical Technicians and/or Paramedics to assist with Special Events held in the County. Monetary payment of these off-duty personnel is provided by the promotor of the event.

Traffic Violation Payments

Trespassing Enforcement Authorization - This form is used to authorize the Henrico County Police Division to serve as persons lawfully in charge of your property located in the County of Henrico for purposes of enforcing the trespassing laws of the Commonwealth of Virginia and the County of Henrico, Virginia and forbidding others from trespassing on your property.

Vacuum Leaf Collection - Our leaf vacuum service will run in 2 sessions: November 8, 2021 - December 30, 2021 and February 21, 2022 - March 31, 2022.

View Circuit Court Online Records

Virginia Judicial System Court Self Help / Recursos en Espanol - This site provides neutral legal information only as a public service by the Virginia Access to Justice Commission for self-represented litigants. Judges and clerks of court may have a local practice that is not reflected on this website. Always check with your local court about its procedures. This site does not take the place of an attorney, and cannot advise you on strategy or tell you what to say in court. Please note that only an attorney representing you can provide legal advice. Visit the Find a Lawyer page for more information.

Volunteers in Policing (VIPs) - Volunteer opportunities are available with the Police Division from administrative to motorist assistance.

Voter Registration - Register to vote in Henrico County

Water, Sewer, & Refuse Collection Application - Water, Sewer, and Refuse Collection services are available in different areas of the County. Refuse Collection is an optional service where available.

Zoning Confirmation Letter - A zoning confirmation letter is a written statement of the zoning regulations, permitted uses, and development approvals related to a parcel of land. They are frequently requested by lenders or others involved in a commercial real estate transaction who need written assurance that the property complies with all local land use regulations.

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