Alarm Security System Registration – Commercial

fill out online form   Online
available via mail   Via Mail
available in person   In Person

Henrico County Code requires that all business and residential security alarms be registered with the Police Division’s Emergency Communications Center. Registering your security alarm system provides the Police Division with important contact information if an alarm or emergency occurs at your business or residence. 

For Commercial registrations, complete and submit the online Commercial form below.
For Residential registrations, complete and submit the online form in the Residential service.
For paper form you must complete and return the Security Alarm Information Sheet form listed below in the “Documents” section on this page. 


There is no charge to register your security system with the Police Division’s Emergency Communications Center (911). 

Also, there is no charge for the first false alarm.  However, it establishes a 180 day period during which you will be billed if you have any additional false alarms. If you have more than six (6) total false alarms (including the first one) during this 180 day period, the Police Division could discontinue responding to your alarm calls.

The fee schedule for false alarms during this 180-day period is as follows:

  • First Alarm:  No Charge
  • Second Alarm: $15.00
  • Third Alarm $25.00
  • Fourth Alarm $35.00
  • Fifth Alarm $50.00
  • Sixth Alarm $75.00
  • Seventh Alarm *Police Response will be terminated – You must reinstate police response to alarms after the 7th false alarm. Reinstatement requires that you:
  1. Pay a $100 reinstatement fee.
  2. Pay your account in full.
  3. Submit a letter indicating that your alarm system has been inspected by a licensed alarm company and is in proper working order.

If any additional alarms occur at your address, you will be notified via postcard as to the date and time the Police Division received the call.


The Division will bill you at the end of each month. It is important to pay bills promptly.  The non-payment penalty may include termination of police response to alarm calls at your address if the account becomes 30 days in arrears AND an additional $100 reinstatement fee.



Online Service

Contact Us

Emergency Communications Center
(804) 501-5000


7721 E. Parham Rd.
Henrico, VA 23294

Police Non-Emergency
(804) 501-5000
General Information
(804) 501-4800

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775

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