Contacting Henrico Police

Due to the COVID-19 outbreak and Henrico County’s State of Emergency, there are a number of police services temporarily suspended as well as facilities that are closed or available only by appointment, to include both substations and the Henrico County Animal Shelter. Details are available on our homepage and

As a reminder, we are asking the public to only use 9-1-1 for emergencies and (804) 501-5000 for non-emergencies. For general inquiries and questions, please call (804) 501-4800, Monday-Friday from 8 a.m.-4 p.m.

By Phone

Emergency: 911  

Non-Emergency: (804) 501-5000

General Information: (804) 501-4800

Telephone Reporting Unit: (804) 501-4810
For reporting certain less serious crimes via phone

Chief’s Office: (804) 501-4839

Internal Affairs: (804) 501-4834

Police Recruiter: (877) 436-HIRE (toll free)

Training Unit: (804) 501-7160

Traffic Safety Hotline: (804) 501-7843

Criminal Records: (804) 501-4809

Neighborhood Watch: (804) 501-4856

Community Services: (804) 501-4838

Animal Protection: (804) 727-8800
Nights, weekends, and holidays: (804) 501-5000

By Mail

Henrico County Police Division
PO Box 90775
Henrico, VA 23273-0775

By E-mail

Henrico County Police Division General inquiries:

Your comments and/or inquiry will be directed to the appropriate section within the Division for their information and/or response. NOTE: Please DO NOT contact us by E-mail, Facebook, or Twitter to report crime.  If the situation needs immediate attention, please dial 911. If the situation does not need immediate attention, you should call (804) 501-5000.

In Person

Henrico County has three police stations:

West Station encompasses the western end of the county and is headquartered at the Public Safety Building at 7721 East Parham Road at the intersection of Parham and Shrader Roads. This facility also serves as the Police Division’s main headquarters and is open to the public 24 hours daily, 365 days a year.

7721 E. Parham Rd., Henrico, VA  23294

Central Station encompasses the central section of the county and is headquartered at 7850 Villa Park Drive. This facility is open Monday – Friday 8:00 AM – 5:00 PM.

7850 Villa Park Drive, Henrico, VA 23228

South Station encompasses the eastern end of the county and is headquartered at the Fair Oaks Substation located at 561 Eastpark Court, Sandston, VA 23150. This facility is open Monday – Friday 8:00 AM – 5:00 PM.

561 EastPark Court, Sandston, VA 23150

Henrico Animal Protection/Shelter – The Animal Shelter is open from 10:00 AM until 4:30 PM, Monday through Saturday.

10421 Woodman Rd. Glen Allen, VA  23060



Jail: (804) 501-5285

Courthouse: (804) 501-4723

Jail: (804) 501-4581

County Vehicle License (Finance Dept.) (804 ) 501-4263

Metro Richmond Crimestoppers: (804) 780-1000

Contact Us


7721 E. Parham Rd.
Henrico, VA 23294

Police Non-Emergency
(804) 501-5000
General Information
(804) 501-4800

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775

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Additional Contact Information
Email is not monitored 24 hours a day.
Please call 911 if you have an emergency.

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