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Contacting Henrico Police

Due to the COVID-19 outbreak and Henrico County’s State of Emergency, there are a number of police services temporarily suspended as well as facilities that are closed or available only by appointment, to include both substations and the Henrico County Animal Shelter. Details are available on our homepage and henrico.us/coronavirus.

As a reminder, we are asking the public to only use 9-1-1 for emergencies and (804) 501-5000 for non-emergencies. For general inquiries and questions, please call (804) 501-4800, Monday-Friday from 8 a.m.-4 p.m.

By Phone

Emergency: 911  I Non-Emergency: (804) 501-5000

Police Unit/ServicePhone NumberHours
General Information(804) 501-4800M-F, 8 a.m.-4:30 p.m.
Telephone Reporting Unit
For reporting less serious crimes via phone
(804) 501-481024 Hours
Chief’s Office(804) 501-4839M-F, 8 a.m.-4:30 p.m.
Internal Affairs(804) 501-4834M-F, 8 a.m.-4:30 p.m.
Leave message for call back
Police Recruiter(877) 436-HIREM-F, 8 a.m.-4:30 p.m.
Training Unit(804) 501-7160M-F, 8 a.m.-4:30 p.m.
Traffic Safety Hotline(804) 501-7843M-F, 8 a.m.-4:30 p.m.
Please leave detailed message
Criminal Records(804) 501-4809M-F, 8 a.m.-4:30 p.m.
Neighborhood Watch(804) 501-4856M-F, 8 a.m.-4:30 p.m.
Community Services(804) 501-4838M-F, 8 a.m.-4:30 p.m.
Animal Protection
Nights, weekends and holidays
(804) 727-8807
(804) 501-5000
M-SAT., 10 a.m.-4:30 p.m.
Property Releases
By appointment only
(804) 501-4793M-F, 8 a.m.-4:30 p.m.
Leave message for call back

By Mail

Henrico County Police Division
PO Box 90775
Henrico, VA 23273-0775

By E-mail

Henrico County Police Division General inquiries: police@henrico.us

Your comments and/or inquiry will be directed to the appropriate section within the Division for their information and/or response. NOTE: Please DO NOT contact us by E-mail, Facebook, or Twitter to report crime.  If the situation needs immediate attention, please dial 911. If the situation does not need immediate attention, you should call (804) 501-5000.

In Person

Police Station/FacilityDescriptionAddressHours
West StationPatrol station for western area of county.
Located in Henrico’s Public Safety Building.
Serves as the Division’s main headquarters.
7721 E. Parham Rd.,
Henrico, VA  23294
Intersection of Parham
and Shrader Roads
24 Hours
Central Station
Villa Park Station
Patrol station for central area of county.7850 Villa Park Drive,
Henrico, VA 23228
M-F, 8 a.m.-5 p.m.
South Station
Fair Oaks Substation
Patrol station for eastern area of county.561 EastPark Court,
Sandston, VA 23150
M-F, 8 a.m.-5 p.m.
Henrico Animal ShelterHenrico County shelter for lost, impounded,
stray, wild and abandoned animals
as well as pets available for adoption.
10421 Woodman Rd. Glen Allen, VA  23060M-SAT 10 a.m.-4:30 p.m.

Additional Contact Information

Office of the Magistrate
Jails
General District Court
Circuit Court Clerk
County Vehicle License (Finance Department): (804) 501-4263
Metro Richmond CrimeStoppers: (804) 780-1000
Sign up for Emergency Alerts

Contact Us

Police

7721 E. Parham Rd.
Henrico, VA 23294

Emergency
911
Police Non-Emergency
(804) 501-5000
General Information
(804) 501-4800

police@henrico.us

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775

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Social Media Policy 
Additional Contact Information
Email is not monitored 24 hours a day.
Please call 911 if you have an emergency.

 
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