Newcomer Health Program (Refugee Clinic)

available in person   In Person

Refugee ClinicOur Newcomer Health Program (Refugee Clinic) exists to address health issues that may influence successful resettlement; identify and intervene on diseases and conditions of public health concern; follow up on medical issues identified overseas; and refer to local medical providers for follow up and linkage to primary care.

We provide health screenings to the following groups that are eligible for refugee benefits: Refugees, Asylees, Special Immigrant Visa (SIV) Holders, Central American Minors (CAMS), Cuban and Haitian Entrants, Unaccompanied Minors, Amerasians, Trafficking Victims, Victims of Torture.


There is no charge for Newcomer Health Screenings.  Required immunizations are free for the first year. Immunizations are provided for Adjustment of Status (Green Card) and school.  The Health Department is a designated civil surgeon for refugees only.

Immunization appointments can be made by calling 804-501-4651.


How to Receive this Service

Scheduling an Appointment

To schedule a Health Screening Appointment, call 804-501-4651.  Resettlement agency/caseworker contacts HCHD office to request appointment and provides Biodata form for clerical staff to initiate client’s medical record.  The goal is to complete screening within 30 days of arrival to the US, especially for school-aged children.

Caseworker & Client will need to bring the following to the health screening appointment:

  • Client’s home address and phone number
  • I94 papers
  • Passport
  • Medicaid card (if available)
  • Vaccine record
  • Medical records (if available)
  • Medications taken regularly
  • Preferred Pharmacy Name (for faxing prescriptions)

Health Screenings are routinely completed over two appointments (up to 3 hours each), depending on family group size.  Clerical staff will confirm appointment time and make any adjustments. *Please make sure the client does not have other commitments during their clinic appointment time frame.                          

First appointment will be a Tuesday morning at 8:30 am and will include:

  • Intake visit with nurse
    • Vital signs, height, weight, vision & hearing tests
    • TB screening & health history, TST for children under 3 years old & stool collection kits for young children
    • RHS-15 Mental Health Screening for 14 years old and up 
  • Labwork -blood draw and urine test (fasting for labs is NOT necessary). Encourage clients to eat and drink prior to clinic due to length of visit.

Second appointment will be a Thursday afternoon at 12:30 pm and will include:

  • Physical examination by MD/NP with review of lab results
  • Immunizations by nurse, read any children’s TST’s, process stool kits for O&P testing
  • Clients will be given a blue folder including: a copy of immunization record; immunization information sheets; labwork results; next appointment reminders. School health entrance forms for children >1 year old (TB Tspot results may be pending. Final lab results will be added to the medical referral). 

After clinic appointment:

  • Nurse will fax any prescriptions to preferred pharmacy (may include parasite prevention medication)
  • Pharmacy will call client to get Medicaid information and notify when prescriptions are ready for pick up
  • Caseworker may need to assist client with getting medications
  • Medical referrals are emailed (password protected) or faxed to caseworker/medical liaison after all lab results are received and HHD services follow up appointments are made (typically within a week).
  • Nurse will call caseworker with any urgent needs and if client’s Tspot result is positive. *Positive Tspots require a free chest x-ray be done ASAP (same or next day) to rule out active TB (contagious) vs. latent TB (not contagious) 

**All refugee clients need to be referred ASAP by caseworkers to local medical providers for primary care and dental care to ensure they have a medical home.  Henrico County Health Department (HCHD) offers support medical services and education.   However, HCHD is not a primary care provider.                              


West Henrico Health Department 
8600 Dixon Powers Drive 
Henrico, VA 23228 
Main Clinic Phone: 804-501-4651

Telephone interpretation services are available.


Contact Information

Refugee Program Coordinator:  Kelli Dunnavant BSN, RN, 501-4659

Refugee office support contact: Peggy Fortune, 501-4704  Contact for health screening appointment scheduling and green card paperwork assistance at 1 year after US arrival (offered for refugee status only).


Contact Us

Peggy Fortune
(804) 501-4704


Henrico Health Dept.
West Clinic

8600 Dixon Powers Dr.
Henrico, VA 23228

Henrico Health Dept.
East Clinic

1400 N. Laburnum Ave.
Richmond, VA 23223

West End Main
(804) 501-4522
West End Clinic
(804) 501-4651
East End Clinic
(804) 652-3190

Shrader Rd WIC
(804) 501-1610
East End WIC
(804) 652-3180

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775


Shrader Road WIC
7740 Shrader Rd, Suite B
Henrico, VA 23228

Additional Contact Info


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