Newcomer Health Program (Refugee Clinic)
There is no charge for Newcomer Health Screenings. Required immunizations are free for the first year. Immunizations are provided for Adjustment of Status (Green Card) and school. The Health Department is a designated civil surgeon for refugees only.
Immunization appointments can be made by calling 804-501-4651.
How to Receive this Service
Scheduling an Appointment
To schedule a Health Screening Appointment, call 804-501-4651. Resettlement agency/caseworker contacts HCHD office to request appointment and provides Biodata form for clerical staff to initiate client’s medical record. The goal is to complete screening within 30 days of arrival to the US, especially for school-aged children.
Caseworker & Client will need to bring the following to the health screening appointment:
- Client’s home address and phone number
- I94 papers
- Medicaid card (if available)
- Vaccine record
- Medical records (if available)
- Medications taken regularly
- Preferred Pharmacy Name (for faxing prescriptions)
Health Screenings are routinely completed over two appointments (up to 3 hours each), depending on family group size. Clerical staff will confirm appointment time and make any adjustments. *Please make sure the client does not have other commitments during their clinic appointment time frame.
First appointment will be a Tuesday morning at 8:30 am and will include:
- Intake visit with nurse
- Vital signs, height, weight, vision & hearing tests
- TB screening & health history, TST for children under 3 years old & stool collection kits for young children
- RHS-15 Mental Health Screening for 14 years old and up
- Labwork -blood draw and urine test (fasting for labs is NOT necessary). Encourage clients to eat and drink prior to clinic due to length of visit.
Second appointment will be a Thursday afternoon at 12:30 pm and will include:
- Physical examination by MD/NP with review of lab results
- Immunizations by nurse, read any children’s TST’s, process stool kits for O&P testing
- Clients will be given a blue folder including: a copy of immunization record; immunization information sheets; labwork results; next appointment reminders. School health entrance forms for children >1 year old (TB Tspot results may be pending. Final lab results will be added to the medical referral).
After clinic appointment:
- Nurse will fax any prescriptions to preferred pharmacy (may include parasite prevention medication)
- Pharmacy will call client to get Medicaid information and notify when prescriptions are ready for pick up
- Caseworker may need to assist client with getting medications
- Medical referrals are emailed (password protected) or faxed to caseworker/medical liaison after all lab results are received and HHD services follow up appointments are made (typically within a week).
- Nurse will call caseworker with any urgent needs and if client’s Tspot result is positive. *Positive Tspots require a free chest x-ray be done ASAP (same or next day) to rule out active TB (contagious) vs. latent TB (not contagious)
**All refugee clients need to be referred ASAP by caseworkers to local medical providers for primary care and dental care to ensure they have a medical home. Henrico County Health Department (HCHD) offers support medical services and education. However, HCHD is not a primary care provider.
West Henrico Health Department
8600 Dixon Powers Drive
Henrico, VA 23228
Main Clinic Phone: 804-501-4651
Telephone interpretation services are available.
Refugee Program Coordinator: Kelli Dunnavant BSN, RN, 501-4659 Kelli.Dunnavant@vdh.virginia.gov
Refugee office support contact: Peggy Fortune, 501-4704 Peggy.Fortune@vdh.virginia.gov. Contact for health screening appointment scheduling and green card paperwork assistance at 1 year after US arrival (offered for refugee status only).