Adult Recovery Services

Services for adults with severe and persistent mental illness are based on a concept of recovery, a belief that individuals experiencing illnesses like schizophrenia and bipolar disorder can lead meaningful and rewarding lives. Our goal is to develop partnerships with individuals, families, community agencies and advocacy groups to provide opportunities for individuals to explore their talents and strengths and to recognize their ability to contribute meaningfully to the community. We recognize that many with these illnesses experience life long symptoms that ebb and flow over time. In order to meet these changing needs we provide a variety of services both in the clinic and the community.

The service components of Adult Recovery Services include:

Case Management & Assessment

Case managers assist individuals on the journey to recovery. Case managers work to link individuals they serve with services and opportunities in the community that will assist in meeting basic needs and provide life-enriching opportunities.

Psychosocial Rehabilitation

Lakeside Center provides day support and employment related services. The program involves members in all aspects of the program and its work-ordered day. These services are designed to provide individuals with opportunities to build skills, confidence, and knowledge in a supportive environment with the overall goal of improving the quality of life and living in the community of their choice.

Individuals who desire to work may participate in supportive or independent employment programs, which include job coaching and placement.

Lakeside Center is open Monday through Friday, 8:30 a.m. to 5:00 p.m., with social programs on Saturday.

Residential Services

Residential Services supports two family care homes. When at full capacity, these homes can house ?adults. The family care homes provide 24 hour support to residents.

Support Services

Mental Health Support Services is a field based program that partners with adults diagnosed with a severe and persistent mental illness. The goal of this partnership is to help people recover their lives, and be as independent as possible in the community. The focus of activities is around socialization, health and safety, activities of daily living, and medication management.

Assertive Community Treatment

Assertive Community Treatment is a service delivery model intended to facilitate community living and to decrease the amount of time individuals with severe and persistent mental illness spend in hospitals. The Assertive Community Treatment team provides intensive case management, rehabilitation and support services, in addition to education about illness and medication, coordination of medical and psychiatric services, assistance with daily and community living skills, and social and recreational support in an integrated team approach.

Assertive Community Treatment Staff are available 24 hours per day, seven days per week. The principles that underlie the model are:

  • A multi-disciplinary team approach
  • A mobile approach where individuals are served in their homes and communities.
  • A emphasis on the medical/psychiatric aspect of care.
  • An ability to have frequent contact with individuals being served based on their needs, including responding to crises.
  • An employment or employment preparation emphasis.
  • Continuity of care.
  • Intensive outreach.

Case Management services include:

  • Monitoring symptoms and coordinating psychiatric and medical care.
  • Linking to community resources such as Social Security, SNAP Benefits, Housing.
  • Addressing activities of daily living and linking with appropriate services.
  • Linking to educational groups in the agency and the community such as co-occurring MH/SA groups, Wellness Recovery Action Plan (WRAP) Groups, and consumer advocacy groups.
  • Coordinating services with other agencies such as the court system and the Department of Social Services.

Peer Counselor Support and Well­ness Recovery Action Plans

Peer support affords the opportunity to establish mutually supportive relation­ships with someone who has experi­enced similar mental health challenges. Peer support can help individuals feel better, learn more about themselves, develop closer relationships with others, improve communication skills, and link them to other services in the community.

A Wellness Recovery Action Plan is a recovery tool, self-tailored by the individ­ual that can give a sense of control over their own wellness and recovery. WRAP groups are facilitated by peer counsel­ors.

The goals of WRAP are to teach indi­viduals recovery and self-management skills and strategies for dealing with psy­chiatric symptoms:

  • Promote higher levels of wellness, stability and quality of life
  • Increase individuals’ sense of per­sonal responsibility, empowerment and hope
  • Decrease the need for costly, inva­sive therapies
  • Decrease the incidence of serious mental health challenges and trau­matic life events
  • Increase understanding of mental health challenges and decrease stigma
  • Assist consumers in achieving their own life goals and dreams.

Contact Us

Mental Health & Developmental Services

Main Office
10299 Woodman Road
Glen Allen, VA 23060

Access Services Call Center
(804) 727-8515
Main Office Phone
(804) 727-8500
Emergency Services (Mental Health)
(804) 727-8484

(804) 727-8580

Mailing Address
10299 Woodman Road
Glen Allen, VA 23060

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