The inmate telephone system has been contracted through Global Tel*Link, a national company providing inmate telephone services. The system provides telephones for each dayroom and allows the inmate to make collect telephone calls. Although, inmates are allowed to make collect calls, not all telephone carriers will accept collect calls.
Global Tel*Link has established an Advance Pay Program which will allow the inmates family and friends to set up pre-paid accounts. These accounts allow the person receiving the collect calls to pre-pay. The inmates are also allowed to have pre-paid calling cards that they can purchase from their canteen account.
Incoming mail is normally received Monday-Friday (7:30-3:30) except on weekends and holidays. There is no limit to the volume of mail an inmate may receive, or in the length, language, content or source of letter mail, except where there is clear and convincing evidence to justify a limitation. Incoming mail will be delivered by a staff member within 24 hours after receipt.
All incoming mail is scanned to ensure that NO contraband enters the facility ( to list a few):
- Inappropriate photos
- personal checks
Newspapers, magazines, and books will be accepted only if they are mailed directly from the publishing house to the jail. No 2nd or 3rd party vendor packages are allowed. Examples of this would be Amazon, Barnes & Noble etc.
Registered and certified mail service is available upon request but must be paid from inmate funds.
The mailing addresses for the Henrico County Jails are as follows:
Mail for inmates and acceptable currency can be received via overnight delivery by FedEx or UPS Monday through Friday. Due to mail processing delays, do not use the U.S. Post Office for overnight deliveries. Personal checks will not be accepted. Cash should not be mailed. Money orders and certified checks are to be addressed to Henrico Sheriff’s Office Inmate Funds followed by the inmate’s commitment name (to include one of the following: middle name, prisoner identification number, social security number, or date of birth.)
Overnight Delivery Address:
Henrico Sheriff’s Office Inmate Funds
(Name of Inmate)
4317 E. Parham Road
Henrico, Virginia 23228