The Department of Public Utilities provides water, wastewater systems, and solid waste services to over 90,000 customers. Some of our facilities and activities:
- Public Utilities (DPU) provides drinking water to and collects wastewater from residential, commercial, and industrial customers
- Refuse collection service
- Recycling, curbside and drop-off
If you have a water or sewer emergency between the hours of 8 am - 4:30 pm, please call us at (804) 501-4275 or fill out the online form for water main or water meter leaks.
If you have a water or sewer emergency after 4:30 pm, please call us at (804) 501-5025. Please do not fill out the online form as this may not be received until the next business day.
Water Quality Report 2018
The current edition of the Consumer Confidence Report for 2018 is available online.
This report summarizes information regarding our drinking water source, any detected contaminants and educational information. We encourage you to review the report on our web page:
If you wish to obtain a hard copy of the Consumer Confidence Report, please contact our Water Quality Engineer at (804) 727-8700. We will gladly mail you a copy of this year’s report.
- Cobbs Creek Reservoir
- Upham Brook Trunk Sewer
- Meredith Branch Sanitary Sewer Project
- Chamberlayne Farms Sanitary Sewer Project
- Enterprise Parkway/Broad Street Area Sanitary Sewer Rehabilitation
Leaks Can Run, but They Can’t Hide
Are you ready to chase down leaks? Household leaks can waste nearly 1 trillion gallons of water annually nationwide. Remember that you can find and fix leaks inside and outside your home to save valuable water and money.
Natural Gas smells like rotten eggs! If you smell this, please call Richmond Gas Works at (804) 646-4646!
Richmond Gas Works provides natural gas to Henrico County residents.
Ensure your safety by CALLING 8-1-1 before you dig.
P. O. Box 90775
Henrico, VA 23273-0775