Monitoring & Compliance


The Monitoring and Compliance Section is one of several sections that support the Henrico County Water Reclamation Facility (WRF), which is a Publicly Owned Treatment Works (POTW).  The Monitoring and Compliance Section is responsible for the development and operation of the Industrial Pretreatment Program, Strong Waste Surcharge Program, and the Liquid Hauled Waste Program for the Department of Public Utilities.  The section is responsible for the preventing the introduction of pollutants into the POTW that will pass through the treatment works into the James River or are otherwise incompatible with biological treatment, preventing the introduction of pollutants that could interfere with POTW operations, including interference with the collection system, sewer pump stations, sewage sludge use and disposal practices (Bio-solids), as well as pollutants that could threaten employee health and safety, and lastly improving opportunities to recycle and reclaim commercial and industrial waste waters and sludges.

Monitoring and Compliance staff are responsible for the proper collection and handling of field samples to check compliance of all users.  The section also supports the Water Treatment Facility and Central Environmental Laboratory by collection of 150 drinking water compliance samples each month.

All of the waste water discharged into the sanitary sewer system is processed at the WRF, which serves over 275,000 customers through more than 90,000 accounts.  Approximately 5,200 of those accounts are commercial and industrial dischargers.

The Monitoring and Compliance Section is staffed as follows:  One Section Manager, one Monitoring Technician Supervisor, and five Monitoring Technician positions.  To reach our section call (804) 501-7609 or 7629.


Strong Waste Program | Industrial Pretreatment Program | Liquid Hauled Waste Program

Directions to WRF (Microsoft Word format)

Account Subclassification Code
Notice of Intent to Discharge   (Microsoft Word Format)
Authorization to Release Information   (Microsoft Word Format)

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Frequently-Asked Monitoring and Compliance Questions (FAQs)

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