Public Utilities

The Department of Public Utilities provides water, wastewater systems, and solid waste services to over 90,000 customers.  Some of our facilities and activities:

  • Public Utilities (DPU) provides drinking water to and collects wastewater from residential, commercial, and industrial customers
  • Refuse collection service
  • Recycling, curbside and drop-off

If you have a water or sewer emergency between the hours of 8 am - 4:30 pm, please call us at (804) 501-4275 or fill out the online form for water main or water meter leaks.

If you have a water or sewer emergency after 4:30 pm, please call us at (804) 501-5025.  Please do not fill out the online form as this may not be received until the next business day.


Customer Service Survey Now Available

If you have called or visited our Customer Service Representatives, please take a moment to fill out our Customer Service Survey.  We thank you in advance for your responses.