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Henrico County is following a plan of reduced operations.

View updated county government closings and operational changes.

Henrico County Police Division

Eight Henrico police officers standing in varied uniforms at Lewis Ginter Botanical Gardens


As an internationally accredited law enforcement agency, our mission is to enhance the quality of life in Henrico County through innovative crime prevention strategies and partnerships.


HONOR: As it is displayed in the integrity of our members, the trust we place in each other, and the respect we earn from and give to the public.

PROFESSIONALISM: In our response to the needs of the citizens and community. Professionalism is achieved through training, commitment, and acting within the rule of the law.

COMMITMENT: To the proactive prevention of crime in our County by achieving a close working association with all citizens in eliminating the opportunities for crime and reducing the fear of crime.

COMPASSION: In our response to victims and others in need. We strive to be compassionate by treating everyone with fairness, respect, and sincerity.

ACCOUNTABILITY: As we hold ourselves to the highest standards of conduct in performing our service to the community, embracing the ideals of our Constitution and democratic society. 


Due to the global outbreak of the COVID-19 coronavirus, the following services are being offered by appointment only beginning Monday, June 1: 
  • Fingerprinting services by the Criminal Records Unit will be provided by appointment only on Tuesdays and Thursdays. Please call (804) 501-4809 Mon.-Frin, 8 a.m.-4:30 p.m. to schedule an appointment.
  • Evidence property releases will be provided by appointment only on Mondays and Wednesdays. Please call (804) 501-4793 Mon.-Fri., 8 a.m.-4:30 p.m., to schedule an appointment. 
  • To request an Incident Report, Accident Report or Criminal Background Check, please call (804) 501-4810, Mon.-Fri., 8 a.m.-4:30 p.m. Requests will be fulfilled electronically or via US Postal Service.

The following services are temporarily suspended/cancelled/postponed until further notice by Henrico Police:

  • Police Citizens Academy and Police Senior Citizens Academy is postponed (date not yet determined).
  • All previously scheduled community programs and presentations are cancelled.
  • All new requests for community programs and presentations are suspended. 
  • All police ride-alongs (scheduled or otherwise) are suspended (to include applicants, chaplains, and Division volunteers).
  • Donations of cellular phones and stuffed animals are suspended.
  • In-person ICR or FR300 requests are suspended. To obtain a report, please call in your request to (804) 501-4810.  Request will be fulfilled electronically or via US Postal Service.

The Henrico Police Animal Shelter will be accessible by appointment only until further notice. Residents may contact the shelter at (804) 727-8807, Monday-Saturday, 10 a.m.-4:30 p.m. to schedule the release, redemption or adoption of an animal. Animals available for adoption can be viewed online at petfinder.com or adoptapet.com.

Additionally, the Henrico Police Villa Park Substation (7850 Villa Park Drive, Henrico) and Fair Oaks Substation (561 EastPark Court, Sandston) are closed to the general public, however, call boxes at the main door to each facility are available should you need assistance.  

We hope provide these services again in the future, once it is safe to do so. As soon as we are able to lift these restrictions, an announcement will be made online and on social media.

As a reminder, we are asking the public to only use 9-1-1 for emergencies and (804) 501-5000 for non-emergencies. For general inquiries and questions, please call (804) 501-4800, Monday-Friday from 8 a.m.-4 p.m.

7721 E. Parham Rd.
Henrico, VA 23228

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775


Social Media Policy 
Additional Contact Information
Email is not monitored 24 hours a day.
Please call 911 if you have an emergency.

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