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Month: May 2018

Operation Paintbrush, Department of Community Revitalization

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A resident sent a note to Varina Supervisor Tyrone Nelson for work done by Team Excel through the Department of Community Revitalization’s Operation Paintbrush program. Operation Paintbrush organizes community volunteers to paint the homes of residents who need this assistance. Team Excel is a group of students who provide hands-on service to the community. It […]

Juan Little, Department of Public Utilities

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A resident emailed to compliment the service provided by Juan Little, labor foreman with the Department of Public Utilities, during work done at her house. She lauded his ability to communicate and to ease her frustrations. She said Juan was friendly, informative and an asset to the county. Excellent job, Juan!

Melvin Conway, Department of Public Utilities

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A resident expressed appreciation for the help provided by Melvin Conway, from the Charles City Road Public Use Area. The resident arrived shortly before closing to dispose of a load of debris. After the unloading his trailer the man realized his truck would not start. Mr. Conway recognized the problem with the vehicle, and stayed […]

STAR Team, Multiple Departments

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A kidney specialist contacted the Henrico STAR team about one of his patients. The Services to Aid Recovery – or STAR team – is a joint effort by Henrico’s Fire and Police divisions, Sheriff’s Office, Department of Social Services, Henrico Area Mental Health and Developmental Services) to help residents find resources to address social or medical […]

Joe James, Jr., Department of Public Utilities

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A resident complimented the excellent customer service of Joe James, Jr., of the Department of Public Utilities. The resident said she had not moved her trash can to the street in time for crews to pick it up. However, she was able to get Mr. James’ attention and ask if he could come back to […]
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