Assistant Chief Chris Buehren of the Division of Fire recently emailed a story about Lt. Brent Bosher. On March 11 at approximately 9:30 p.m., Fire responded to a snow-related single-vehicle accident on Interstate 295 near the exit to Richmond International Airport. The accident stranded a family of six from Florida with no place to turn.
Bosher spoke with the family and Virginia State Police, and then made a phone call to his mother-in-law, who lives nearby in Hanover County. She agreed to host the family until they could arrange transportation. Bosher and crew loaded the family into a medic unit and drove them to the house. After learning more about the family, including the father’s military service, Bosher’s mother-in-law offered to let them stay overnight.
The following morning, Bosher returned, took the father to get a rental car and followed him back to the house. The father gave Bosher a military challenge coin and the family’s thanks before resuming their travels.
The Division of Fire encourages each staff member to be ready to go above and beyond the responsibilities of their job, not only for Henrico residents but also for those passing through the county.
The director of Recreation and Parks for another locality complimented our Division of Recreation and Parks for the experience he had recently at the new Greenwood Park. He noted that park staff was visible throughout the day and worked diligently to keep the facility clean. He also complimented the police officers who directed traffic and the alternate parking lots and shuttle services. He said the employees demonstrated the kind of professionalism and superior customer service for which Henrico is known. Outstanding teamwork!
Police Captain Doug Barker emailed to thank fellow Officer Jason Stender for his response to a stranded motorist. The driver had forgotten to fuel the vehicle after leaving the hospital with a passenger and a child. Captain Barker radioed for assistance, and Stender responded with a can of gas for the family. He declined the family’s offer of reimbursement. This is an example of why the Henrico Police Division has such a great reputation, according to Barker. Way to go, Jason!
A resident who collapsed while working out at a local gym was thankful to have a Henrico firefighter on a nearby treadmill. Firefighter Tunde Ogun used a wall-mounted defibrillator to help the resident. The resident mentioned that he was glad that he lived in Henrico because the ambulance response time was less than 3 minutes. He offered a hug to Firefighter Tunde and thanked everyone involved. Thank you, Tunde!
A resident emailed to thank John Myers, a librarian at Twin Hickory Area Library for the outstanding service he gave her son on a 3D printing project. Myers patiently guided him through the process and helped to complete the assignment on time. She noted that it was a pleasure to work with someone so passionate about his job and the public he serves. Myers has been with the library since 1993. Great job, John!