Social Services



The Department of Social Services provides financial assistance and social services programs that effectively assist individuals and families to meet their basic human needs, increase their capacity to function independently, and to provide protection for abused and neglected children, and aged and disabled adults. Our mission is to improve the quality of life for Henrico county citizens by assisting them in meeting their essential human needs and encouraging their self sufficiency.

The Henrico COVID-19 Emergency Rental Assistance

This program provides emergency rental and utility assistance to income-eligible households economically impacted during the COVID-19 pandemic through job loss, furlough, reduction in hours of pay, and/or extraordinary child/adult care expenses as a result of school or daycare closures.

The application is available by download, by requesting an application be mailed to you or in person pick-up at our business locations.

For more information or to apply

Para más información o para solicitar

How to Apply

  • If you want to first find out what you might be able to receive, select the AM I ELIGIBLE? link on the bottom of this page,
  • You can apply online through the state’s Common Help portal at
  • You may also request an application be mailed to you or pick up one at either of our offices.  Applications for all programs are also available on the state website (Select the Assistance tab to find the program you are interested in applying for and the applicable forms will be listed underneath).  Paper applications are accepted by fax at (804) 501-4006, by mail (West End mailing address) or in person at either office.
  • For pending applications or renewals, your verifications can be emailed to Or, you can place verifications in the DSS drop box at the front of the building in the West End and the Finance drop box in the East End.

If you have questions about P-EBT, please follow this link or call (804) 726-7000.   P-EBT is administered by the State and the local office may not be able to answer your questions or concerns.

West End
8600 Dixon Powers Dr.
Henrico, VA 23228

East End
(Benefit Programs only)
3820 Nine Mile Road
Henrico, VA 23223

Mail for both offices
P. O. Box 90775
Henrico, VA 23273-0775

West End
(804) 501-4001
East End
(804) 652-3123

(804) 501-4006
(804) 652-3516

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