How To Apply

You must complete the Childcare Waiting List Screening Form, and if your family meets the current policy qualifications for assistance, based on your need and income, you will be placed on the list. Families are placed on the Waiting List by waiting list priority and waiting list screening application date.  You must provide all information and documentation requested.  Any missing information may cause your placement on the waiting list to be delayed or denied.

If you would like to be considered for placement on the waiting list, complete the screening form (screening form link) and mail to our office.

Screening form link


If you receive TANF, have received TANF in the last 12 months, or have a child enrolled in Head Start, then you are eligible to apply for child care assistance.  

You can apply online through the state’s Common Help portal at


Contact Us

Social Services

West End
8600 Dixon Powers Dr.
Henrico, VA 23228

East End (Benefit Programs only)
3820 Nine Mile Road
Henrico, VA 23223

Social Services
(804) 501-4001
Adult Protective Services
(804) 501-7346
Child Protective Services
(804) 501-5437

(804) 501-4006

[email protected]

Mail for both offices
P. O. Box 90775
Henrico, VA 23273-0775

After 4:00pm, Weekends and Holidays

Adult Abuse & Neglect: (888) 832-3858

Child Abuse & Neglect: (800) 552-7096

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