Child Protective Services (CPS)

Child Protective Services (CPS) operates under the Virginia Department of Social Services (VDSS) and has the responsibility under Section 63.2-1500, et seq of the Code of Virginia to:

  • Receive reports of suspected child abuse or neglect;
  • Respond to valid reports of suspected child maltreatment;
  • Evaluate child safety;
  • Support & strengthen families; and,
  • Facilitate services to families to help ensure the safety of their children & prevent future abuse or neglect.

Henrico County’s CPS Unit consists of 2 supervisors and 10 CPS investigators.

To report suspected child abuse and neglect:

Henrico County CPS Hotline804-501-5437 (KIDS) Monday – Friday, 8 AM – 4 PM
(except for holidays)
Virginia CPS Hotline800-552-709624-hours/day


Contact Us

Social Services

West End
8600 Dixon Powers Dr.
Henrico, VA 23228

East End (Benefit Programs only)
3820 Nine Mile Road
Henrico, VA 23223

Social Services
(804) 501-4001
Adult Protective Services
(804) 501-7346
Child Protective Services
(804) 501-5437

(804) 501-4006

[email protected]

Mail for both offices
P. O. Box 90775
Henrico, VA 23273-0775

After 4:00pm, Weekends and Holidays

Adult Abuse & Neglect: (888) 832-3858

Child Abuse & Neglect: (800) 552-7096

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