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Because We Care Evaluation Form

Fill this form out and submit after completing your organization's cleanup.
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Complaints About the Police Division, its Officer(s) and/or Employee(s)

File a complaint against the Police Division, police officer(s), or civilian employee(s).
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Compliment the Police Division, its Officer(s) and/or Employee(s)

Submit a compliment to the Police Division about its officer(s), employee(s) and/or its operation.
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File a Building Violation Complaint

Report buildings or structures in disrepair, overcrowding, work taking place without required permits or graffiti that is visible from the public right of way.
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File a Claim

The division of Risk Management handles all claims for personal injury and property damage asserted against the County.
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File a Standing Water Complaint

File a Standing Water Complaint
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Fire Hydrants

Fire hydrants in Henrico County are the responsibility of the County's Department of Public Utilities (DPU). They Perform all installation, maintenance and testing of hydrants.
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Hurricane Damage Report

The Henrico County Office of Emergency Management is collecting non-emergency information regarding storm related damage.
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Lodging Facility/Pool Complaint Form

Complaints about a lodging facility or pool in Henrico County, Virginia can be submitted to the Henrico County Health Department by calling (804) 501-4529 or by completing the form below and submitting it. Please be as specific as possible when describing the complaint. Your name, address and phone number are required for investigation.
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Provide a Website Suggestion

Our web team welcomes suggestions on improving the usability of the website.
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Report a Pothole

To report a pothole, please fill out this form.
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Report a Spill, Dumping or Other Illicit Discharge

This is a non-emergency spill reporting form. To report a spill, please fill out this form with as much information and details as you can.
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Report Government Fraud, Waste or Abuse

Information related to suspected fraud, waste, or abuse in the County of Henrico General Government operations.
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Report Sign, Sign Posts or Pavement Marking Needing Maintenance

Report sign, sign posts or pavement marking needing maintenance.
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Reporting Tax Violation

If you suspect that one of the following tax violations has occurred, use this system to report this information to our staff.
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Reporting Water Main Breaks

If you suspect a water main break, use this form.
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Reporting Water Meter Leaks

If you suspect a water meter is leaking, fill out this form.
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Restaurant Complaint Form

Complaints about a restaurant in Henrico County, Virginia can be submitted to the Henrico County Health Department by calling (804) 501-4529 or by completing the form below and submitting it. Please be as specific as possible when describing the complaint. The Health Department does not accept anonymous Food Service complaints other than sewage backup. Your name, address and phone number are required for investigation.
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Road Work Requests/Complaints

Road Work Requests/Complaints
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Tag N Tow Program

Henrico County’s Community Maintenance Division, along with the Division of Police, are required to act upon any inoperable or abandoned motor vehicle parked on a public right of way, such as on the side of the road or in a median.
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Traffic Complaints

If you have complaints about motorists that speed through your neighborhood or other traffic safety issues, there are steps you can take to correct these situations.
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