Cable Franchise

Henrico County maintains a dedicated phone line for citizens to call if they are unable to obtain resolution through the local cable providers. The contact information for your local cable providers is located on the bill and companies’ website. If you have been in contact with your local cable customer service line, but are unable to resolve your issue, please call 804.501.5153 and we will assist you with your concern.

Contact Us

General Services

(804) 501-5981
Security Services
(804) 501-4555

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775

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