Child & Family Services

available in person   In Person

The Child and Family Services Program works with children between the ages of 3 and 13 who are experiencing emotional and behavioral problems. The child’s family is seen as the primary point of intervention with the belief that with the right skills and supports, parents and caretakers can provide a safe, nurturing environment for the child regardless of the child’s behavioral and emotional problems. The Child and Family Services Program is based on the belief that all children do best when they are living in a home-like setting.

Licensed therapists meet with the child and family on a regular basis to develop strategies to assist in managing the child’s emotional and behavioral difficulties. Typically these therapy sessions will include the child and family members. Children who need evaluation for medication and follow-up monitoring are referred to our staff psychiatrist specializing in working with children and adolescent or to a child psychiatrist in the community.

Case Management Services

Case Management Services are provided to those children and families who are experiencing significant stress due to environmental factors such as housing issues, transportation issues, educational issues and difficulty accessing appropriate services. The goal of case management is to assist the family in developing the necessary skills and resources to manage these situations if they occur again, and to reduce the level of stress to the point that the child and family can participate fully in therapy and the parents can focus more of their energy on parenting.

Intensive Care Coordination (ICC) Services

The High Fidelity Wrap Around Model is used to maintain youth in a home-like setting. Youth who have been involved with significant mental health intervention and who are at risk of being placed at a residential facility can be referred for this service. The trained ICC coordinator will work with the family to identify supports, services, and develop a detailed crisis intervention/prevention plan. The ICC coordinator will also facilitate monthly family/team meetings and provide support to the family in making sure their needs are being met by service providers.

Crisis Intervention Services

These are time limited services that are provided to help maintain a youth in the home setting. Typically these sessions happen both in the community and the therapist’s office. There is coordination with case management as well as appropriate coordination with the youth’s psychiatrist.

Services To Youth In Henrico Detention Center

Crisis intervention, stabilization, state hospital discharge planning, and mental health consultation are provided to detained youth

How to Receive this Service


Henrico County
Intake: (804) 727-8515
Emergency: (804) 727-8484
Charles City/New Kent Counties
Intake: (804) 727-8970
Emergency: 1-877-264-8484
(804) 727-8496

Please bring your insurance card and proof of income. Fees are collected at the time of service including the first appointment.

Contact Us

Mental Health & Developmental Services

Main Office
10299 Woodman Road
Glen Allen, VA 23060

Access Services Call Center
(804) 727-8515
Main Office Phone
(804) 727-8500
Emergency Services (Mental Health)
(804) 727-8484

Developmental Services Intake Phone
Infant Toddler Connection
Billing information


Mailing Address
10299 Woodman Road
Glen Allen, VA 23060


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