Fill this form out and submit after completing your organization's cleanup.
The Henrico County Division of Fire is proud to provide internationally accredited Fire and EMS services to the citizens of Henrico County and its visitors. The Division of Fire strives to treat all people with respect, empathy, and politeness.
The Division of Fire annually recognizes employees who have gone “above and beyond” at our Awards Ceremony and your submitted compliments help us with that recognition process.
File a complaint against the Police Division, police officer(s), or civilian employee(s).
Submit a compliment to the Police Division about its officer(s), employee(s) and/or its operation.
Report buildings or structures in disrepair, overcrowding, work taking place without required permits or graffiti that is visible from the public right of way.
The division of Risk Management handles all claims for personal injury and property damage asserted against the County.
File a Standing Water Complaint
Fire hydrants in Henrico County are the responsibility of the County's Department of Public Utilities (DPU). They Perform all installation, maintenance and testing of hydrants.
The Henrico County Office of Emergency Management is collecting non-emergency information regarding storm related damage.
Complaints about a lodging facility or pool in Henrico County, Virginia can be submitted to the Henrico County Health Department by calling (804) 501-4529 or by completing the form below and submitting it. Please be as specific as possible when describing the complaint. Your name, address and phone number are required for investigation.
Our web team welcomes suggestions on improving the usability of the website.
To report a pothole, please fill out this form.
This is a non-emergency spill reporting form. To report a spill, please fill out this form with as much information and details as you can.
Information related to suspected fraud, waste, or abuse in the County of Henrico General Government operations.
Report sign, sign posts or pavement marking needing maintenance.
If you suspect that one of the following tax violations has occurred, use this system to report this information to our staff.
If you suspect a water main break, please contact us.
If you suspect a water meter is leaking, please contact us.
Complaints about a restaurant in Henrico County, Virginia can be submitted to the Henrico County Health Department by calling (804) 501-4529 or by completing the form below and submitting it. Please be as specific as possible when describing the complaint. The Health Department does not accept anonymous Food Service complaints other than sewage backup or a facility without water. Your name, address and phone number are required for investigation.
Road Work Requests/Complaints
Henrico County’s Community Maintenance Division, along with the Division of Police, are required to act upon any inoperable or abandoned motor vehicle parked on a public right of way, such as on the side of the road or in a median.
If you have complaints about motorists that speed through your neighborhood or other traffic safety issues, there are steps you can take to correct these situations.