Archives: The Henrico Way

Jen Cobb, Engineering & Environmental Services Division Director, submitted a generous email to recognize Steve Bandura, Plan Reviewer for the Department of Public Works. Steve is a 30+ year Henrico […]

A resident who suffered cardiac arrest while shopping at the Publix on Laburnum Avenue thanked Firefighter Jake White, who was off-duty at the time, for administering CPR and an AED […]

A resident thanked Sandy Grata, a Police Communications Officer, for providing wonderful assistance when she placed a call from work to the County’s non-emergency number seeking an ambulance for her mother. She […]

A resident thanked the Public Library for the resources afforded to her, especially the Bookmobile and its friendly and helpful staff. She cited the Bookmobile as one of the best […]

A resident wanted to thank the work crew from the Department of Public Utilities Rodney Thomas; Darrell Harris; Cliff Robinson; Juan Little; Milton Robinson and Leroy Smith who located and […]

A resident called to thank Officer Nick Wieland after a small tree fell across N. Mooreland Road near their home.  As the tree was being removed Office Wieland blocked the […]

The County Manager thanked the Department of General Services and Public Utilities for their recent assistance in excavating areas of Jail East to perform repairs on the hot water lines.  […]

Mark Strickler, Director of Community Revitalization, thanked all the Department Heads & Key Officials who attended the Operation Paintbrush community service project.  The project was a success, and the resident […]

Henry Rosenbaum, Battalion Chief and Fire Marshal for the Division of Fire, noted Henrico firefighters were dispatched on Saturday afternoon to Osborne Turnpike to rescue a woman trapped inside her […]

A Manager from the Junior Achievement of Central Virginia sent a letter of appreciation to staff members of the Libbie Mill Library and the General Services Department.  A training session […]

Kara Rothman and Mike Shoop from the Tuckahoe Area Library assisted a gentleman from Alabama find information on his ancestor who was in the Civil War in Henrico.  The Alabama […]

CBS 6 News captured a story this weekend regarding Henrico County Police Officer William Jenkins.  Officer Jenkins pulled over a car for a missing brake light.  The woman immediately wanted […]

Mark Ballos with the Department of Community Revitalization was recognized by a resident for saving his life.  Mark visited the resident’s house on a service call.  The resident’s car was […]

A Varina resident called to thank the Public Utilities Department for assisting with her trash.  The resident had a large bag that she could not lift into her trash bin, […]

The President of the Glen Allen Youth Athletic Association gave special appreciation to the Division of Recreation and Parks.  He stated Katie Wood and Michael McCormack were supportive, responsive, and […]

Paul Carper, Capital Projects Manager for Henrico County Public Schools, shared his appreciation for the cooperation he and his staff received from Building Inspections, the Purchasing Division of the Finance […]

Henrico resident Randy Wright showed appreciation to our Advocate for Aging, Jelisa Turner, for an outstanding job of serving the residents of Henrico county. Jelisa connected the resident with the […]

A job applicant gave compliments to Department of Human Resources employee, Cheryl Tuttle, for assisting him through the county website and application process.  He said Cheryl was patient, kind, and […]

The Pemberton Crossing Homeowners’ Association recognized Department of Planning employee, Christina Goggin, for expertly and quickly assisting an association member with information regarding a lot in Pemberton Crossing.  The member […]

A resident compliment Community Revitalization employees Paul Johnson, Michael Mollen, and Jennifer Sale for performing their duties in an exceptional manner.  Jennifer is always helpful when the citizen calls to […]

The Catholic Heart Workcamp organization passed along sincere appreciation to Fire Lt. Ben Martin and Firefighter Jay Browne, who assisted a resident with replacing his kitchen cabinets on their own […]

Channel 8 news highlighted the over whelming response from Henrico citizens to the Police Division’s new community project #RVArocks… Police are painting rocks, hiding them in local parks, and giving […]

A citizen complimented the Division of Fire for their compassion and customer service while responding to an arm injury she sustained.. she stated, “They were the nicest group of fellows […]

Nice Job… Benjamin Blankinship & Miguel Madrigal in the Planning Department for your level of customer service shown to the community regarding a contested development in a Henrico neighborhood; thank […]

A very thoughtful citizen appreciated the way Gordon Harrower, Officer Jason Caravaglia, Mental Health Crisis Unit, and the Star Team came to the aid of her daughter during a most […]