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Archives: The Henrico Way

Officer Wade Ostrowski, Police Division

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Officer Ostrowski recently assisted a young motorist who had a blown tire in the rain on a road without a shoulder. He initially tried to elevate the car with a […]

Ashley Barno, Department of Social Services

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A resident praised Human Services Specialist Ashley Barno after she helped his brother continue to receive food stamps. The man and his brother had come to Social Services to pick […]

Jay LeReche, Health Department

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A resident emailed to acknowledge the excellent service provided by Jay LeReche of the Environmental Health Team. She said that Jay was knowledgeable and patient in helping her determine the […]

Karen Allen, Department of Social Services

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A resident wrote three letters to thank and compliment Karen Allen of the Department of Social Services. He had been homeless and had become despondent when he found out that […]

Division of Police and MH/DS

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A local couple emailed the Chief of Police and Laura Totty to thank them for the sensitive yet strong response by Police and MH/DS to a mental health crisis involving […]

Department of Public Works

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A resident recently sent an email complimenting the Department of Public Works for its response to a large tree branch that fell and blocked the street in front of her […]

Operation Paintbrush, Department of Community Revitalization

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A resident sent a note to Varina Supervisor Tyrone Nelson for work done by Team Excel through the Department of Community Revitalization’s Operation Paintbrush program. Operation Paintbrush organizes community volunteers […]

Juan Little, Department of Public Utilities

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A resident emailed to compliment the service provided by Juan Little, labor foreman with the Department of Public Utilities, during work done at her house. She lauded his ability to […]

Melvin Conway, Department of Public Utilities

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A resident expressed appreciation for the help provided by Melvin Conway, from the Charles City Road Public Use Area. The resident arrived shortly before closing to dispose of a load […]

STAR Team, Multiple Departments

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A kidney specialist contacted the Henrico STAR team about one of his patients. The Services to Aid Recovery – or STAR team – is a joint effort by Henrico’s Fire […]
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