Localities to suspend water, sewer service disconnections due to coronavirus

To protect public health during the COVID-19 coronavirus outbreak, the public utilities agencies for the counties of Chesterfield, Goochland, Hanover, Henrico and Powhatan and the City of Richmond have agreed to immediately suspend any disconnection of water and sewer service for late or nonpayment.

The agencies established their policies in consultation with their locality’s leadership.

Residents and other customers are encouraged to contact the appropriate agency if their service needs to be restored.

Chesterfield County Utilities Department, (804) 748-1291
Goochland County Department of Public Utilities, (804) 556-5835
Hanover County Public Utilities Department, (804) 365-6024
Henrico County Department of Public Utilities, (804) 501-4275
Powhatan County Utilities, (804) 598-5764
City of Richmond Department of Public Utilities, (804) 646-4646

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