Support Resources

Neighborhood Resource Center – Abolish Medical Debt

The Neighborhood Resource Center (NRC) is partnering with RIP Medical Debt to abolish medical debt. NRC will need to raise over $19,000 by March to cancel the $3.4 million in debt that RIP Medical Debt has identified in the Richmond-Petersburg Designated Media Market Area that covers the City of Richmond, City of Petersburg, the entire counties of Amelia, Charles City, Chesterfield, Dinwiddie, Goochland, Henrico, Hanover, King William, New Kent, Nottoway, Powhatan, Prince George, and Sussex, and part of the counties of Brunswick, Buckingham, Caroline, Cumberland, Essex, Fluvanna, Greensville, Isle of Wight, James-City County, King and Queen, Louisa, Lunenburg, Prince Edward, Southampton, Surry, and York.

The best part is that no one will have to apply for this relief. This effort will benefit households that earn less than 4x the poverty line or those whose debts are 5% or more of their annual income, so long as they have medical debt being referred to collections or that is already in collections. Read more here.

EngAGE in Henrico: Resources for Older Citizens

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Information and Referral Services

Henrico County’s Community Resource Line –  804-501-5294

211 Virginia – Dial 2-1-1 

Senior Connections – The Capital Area Agency on Aging, 804-343-3000 

Visit CoverVA for details about Medicaid For more information, please visit, or you may contact the temporary information line at 1-855-635-4370, Monday – Friday from 7 a.m. – 6 p.m. beginning Monday, January 30, 2023.

ENERGY ASSISTANCE – The Virginia Energy Assistance Program (EAP) assists low-income households in meeting their immediate home energy needs. To be eligible, households must have a heating or cooling expense and gross monthly income may not exceed 150 percent of the federal poverty level. Applications for Fuel, Crisis, and Cooling assistance are accepted at the local departments of social services. The EAP consists of four components: Fuel Assistance, Crisis Assistance, Cooling Assistance and Weatherization Assistance.


Bill Payment Assistance

EnergyShare is a crisis program of last resort that helps pay energy bills for any type of heating and cooling source (wood, oil, natural gas, propane, kerosene, electric) for those who qualify. EnergyShare is not income based so any customer in crisis is eligible to apply.


Customers who receive EnergyShare bill payment assistance are eligible to receive a free home energy assessment and the installation of free energy efficiency upgrades to help save on their energy costs.

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