Developmental Disability Case Management

Case Management for Individuals with Developmental Disabilities

On July 1, 2016, Henrico Area CSB began serving as the single point of entry for individuals with Developmental Disabilities (DD) for Charles City, New Kent and Henrico counties. If an individual or family member requests placement on the DD Waiver Waitlist, the I/DD Intake/Eligibility team will assess diagnostic and waitlist eligibility.

Diagnostic Criteria Includes: A documented severe, chronic disability that is attributable to a mental or physical impairment or a combination of mental and physical impairments, other than a sole diagnosis of mental illness and is manifested before the individual reaches 22 years of age.

  • Is likely to continue indefinitely.
  • Results in substantial functional limitations in three or more of the following areas of major life activity to include:
    • Self-care
    • Receptive and expressive language
    • Learning
    • Mobility
    • Self-direction
    • Capacity for independent living

DD Waitlist Monitoring: Once placed on the waitlist, the individual will be assigned for DD waitlist monitoring. This includes yearly follow up, update to any status changes and advocate for waitlist individuals to obtain a Waiver slot. Waitlist Monitoring does not include ongoing Case Management Services.

DD Waiver Case Management Services: Waiver Case Management Services are available to individuals who have a diagnosis of a Developmental Disability and meet diagnostic criteria, financial criteria and have a developmental disability waiver. The individual would need to have access to one of three DD waivers: Community Living Waiver, Family & Individual Support Waiver or Building Independence Waiver. Case Management services can be provided by a Henrico Case Manager or the Regional Contracted Private Provider. The Case Manager role is to link the individual to supports and services that are needed for the individual to integrate into the community. The Case Manager would complete an assessment to identify those needs. The Case Manager would provide monitoring of supports and services to ensure individual satisfaction and health/safety.

REACH- provides crisis stabilization services 24/7 for adults, youth and children who have a developmental disability. The phone number is (855)897-8278.

I/DD Intake Eligibility and Screening- (804)727-8546 to request a screening for the DD waitlist.

Contact Us

Mental Health & Developmental Services

Main Office
10299 Woodman Road
Glen Allen, VA 23060

Access Services Call Center
(804) 727-8515
Main Office Phone
(804) 727-8500
Emergency Services (Mental Health)
(804) 727-8484

(804) 727-8580

Mailing Address
10299 Woodman Road
Glen Allen, VA 23060

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