When can I register to get the vaccine?
Anyone aged 5 and older can register for a vaccination appointment. If you or someone you know is unable to register, call (804) 205-3501 and a representative can help you through the process. Help is available in English and Spanish.
I am registered for an appointment, but I might need help with transportation to get to my vaccine appointment.
We have partnered with organizations to provide a limited number of door-to-door trips to vaccination appointments scheduled by a Certified Community Health Worker. Our call center (804-205-3501) can add you to a waiting list to be contacted by a Community Health Worker as their capacity allows. You should also make other arrangements to get to your vaccination appointment. City of Richmond residents can call the Office of Aging and Disabilities at 804-646-3054 to coordinate transportation. Senior Connections also provides rides and can be reached at 804-343-3000. Nos hemos asociado con organizaciones para proporcionar un número limitado de viajes de puerta a puerta para las citas de vacunación programadas por un trabajador comunitario de la salud certificado. Nuestro centro de llamadas (804-205-3501) puede agregarle a usted a una lista de espera para que un trabajador comunitario de la salud se comunique con usted así la capacidad lo permita. También usted debería hacer otros arreglos para llegar a su cita de vacunación. Los residentes de la ciudad de Richmond pueden llamar a la Oficina para Envejecientes y personas con discapacidades al 804-646-3054 para coordinar el transporte. Senior Connections también ofrece viajes y puede comunicarse vía telefónica al 804-343-3000.
I’m worried about safety. Is the vaccine really safe for people of color or older people?
All of the vaccines that have received Emergency Use Authorization from the FDA are very safe and effective.
The vaccine has been tested on over 80,000 people in the U.S. (of all ages, races, and ethnicities) and has been given safely to over 60,000,000 people in the U.S. You can learn all about the COVID vaccine development process on our web page
, and learn about any possible side effects on our What Do I Do After I Get The Vaccine? page
. Watch “COVID-19 Vaccine and The Black Community
Is the vaccine being fairly distributed?
We are working hard to make sure that the vaccine is being distributed fairly.
We have a mobile unit that brings the vaccine to underserved communities, and we have partnered with local community organizations to give vaccines to disabled people, homeless people, and people who speak languages other than English. We are holding pop-up clinics in communities where residents may have limited access to the technology or transportation they need to register for and receive the vaccine.
Which vaccine should I get?
The right vaccine is whichever vaccine you have access to first!
Vaccination protects you and those around you. Delaying vaccination delays that protection and makes the pandemic last longer. No vaccine offers perfect immunity from symptomatic illness, but Moderna, Pfizer, and Johnson & Johnson COVID-19 vaccines ALL prevent severe disease that leads to hospitalization and death
, so on the very low chance you were to get sick after vaccination, you would still be protected from the worst consequences of COVID-19. By being vaccinated, you are protecting yourself and your loved ones, as well as participating in the solution for the whole world. Read more about Which Vaccine is Right for Me
. Watch Dr. Winn answer questions about the Johnson & Johnson vaccine and equity
I’m confused about HOW to get the vaccine.
If you need help understanding the ways to get a vaccine, call our local call center at (804) 205-3501 or email us at RHHDvax@vdh.virginia.gov Questions?
Vaccine Contact Info for Surrounding Health Districts
Here is the contact info for each of the surrounding health districts. Call Centers will have the most up-to-date info on their district’s vaccine process but may have trouble taking calls as there is a high call volume right now. There will also be a delay in responses to these inquiries, as thousands of people continue to submit them, but we are working hard to reach everyone and will be contacting anyone that completes the survey at some point.
Chesterfield, Powhatan, Colonial Heights
Phone: 804-318-8207 Email: Chesterfield_Covid@vdh.virginia.gov
Phone: 804-205-3501 Email: RHHDvax@vdh.virginia.gov
Hanover, New Kent, Goochland, Charles City
Phone: 804-365-3240 Email: email@example.com
Emporia, Hopewell, Petersburg, Dinwiddie, Greensville, Prince George, Surrey, and Sussex
Phone: 804-862-8989 Email: CraterCOVID19Vaccination@vdh.virginia.gov