Fraud and Tax Scams


The County of Henrico is committed to the security of your personal information – and, encourages you to take appropriate steps to safeguard yourself against fraudulent activities as well. Henrico residents have recently reported two separate scamming attempts that the County would like to bring your attention:

Fraudulent Letter of Warranted Lien or Notice of Intent Levy Social Security Benefits

The County does not apply a levy on Social Security benefits, nor does it go through the Internal Revenue Service for any tax collection. Any letter or notice from Henrico County will be printed on official letterhead and will also include a local phone number and the name of someone whom you can contact for questions. Additionally, official mailings from the County will include payment coupons and return envelopes.

Fraudulent Free Gift Offer

The official phone number to make tax payments is 1-855-748-6015. The system clearly identifies the line as Henrico County’s automated bill payment system. Some residents have transposed the last two numbers and been connected to a call center that offers a gift for calling once a payment has been processed. They County does not offer incentives for payment. If you have inadvertently fallen prey to this scam, please call your bank’s fraud department immediately.

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