Infant & Toddlers Services

available via mail   Via Mail
available in person   In Person

The Infant and Toddler Connection of Henrico, Charles City and New Kent is located at the Henrico Area Mental Health and Developmental Services Woodman Road office. Here, your initial visit would take place with an intake service coordinator. You and your family would provide information regarding your concerns about your child’s development. You may be asked to bring along any other medical documentation that may be useful in determining your child’s eligibility. This information is then presented to our multidisciplinary eligibility determination team. Here, a multidisciplinary team will review all gathered information to see if your child’s needs meets the state’s eligibility requirements for participation in our program.

Virginia Part C Eligibility Criteria states that a child is eligible if they meet one or more of the following conditions:

1. Born with certain diagnosed physical or mental conditions that have a high probability of resulting in a developmental delay. Examples include, but are not limited to, chromosomal abnormalities such as Down syndrome, cerebral palsy, toxic exposure, autism, visual disabilities and hearing loss. To see an all inclusive list please visit The Infant and Toddler Connection of Virginia’s web page at

2. Functioning at 25% below their chronological or adjusted age in one or more of the following areas: cognitive, language or communication, physical, social or emotional or adaptive.

3. Manifesting atypical development or behavior which is demonstrated by abnormal muscle tone, poor quality of movement or play skills, feeding difficulties or lack of attention, excessive fear, restrictive or repetitive behaviors, even in the absence of a 25% developmental delay.

Sometimes the information presented is not enough to make a determination. If this is the case, our program will determine the appropriate individuals to carry out assessment activities necessary to determine your child’s eligibility. Once it has been determined that your child meets the eligibility criteria then your child and family will move to assessment for service planning (ASP) where an Individualized Family Service Plan (IFSP) will be developed. The IFSP addresses the goals/priorities and concerns that you have for your child’s development and outlines the supports that your child and family will receive to address those goals.

Services provided by Infant and Toddler Connections of Henrico, Charles City and New Kent counties include but are not limited to:

  • Intake
  • Assessment for Eligibility and Service Planning
  • Developmental Services
  • Speech therapy
  • Service coordination
  • IFSP development
  • Physical therapy
  • Occupational therapy


The Infant & Toddlers Services of Henrico, New Kent and Charles City Counties provide assessments, development of the IFSP, and service coordination at no cost to the family. There is a fee for all other early intervention services. Some services may be covered by medical insurance. If services are not covered, families may access the Family Cost Share’s sliding scale to reduce charges based on family size and income. No family is ever denied services because of inability to pay.

For more information about the Infant & Toddlers Services please call: (804) 727-8372 in Henrico, Charles City and New Kent Counties.

How to Receive this Service

Most children complete developmental milestones at or around the same time or same age. Some children’s development is on track with these timelines while other children may require additional support to reach these same developmental milestones. To be eligible for the early intervention program your child needs to meet one or more of the following criteria:

1. Be born with certain diagnosed physical or mental conditions that have a high probability of resulting in a developmental delay. Examples include but are not limited to:

  • Chromosomal abnormalities including Down Syndrome
  • Cerebral Palsy
  • Autism
  • Visual disabilities
  • Toxic exposure
  • Congenital or acquired hearing loss

Please visit for more information on eligible diagnosed conditions.

2. Developmental Delay – Children who are functioning at 25% below their chronological or adjusted age in one or more of the following areas: cognitive, language or communication, physical, social or emotional or adaptive.

3. Atypical development Children who manifest atypical development or behavior, which is demonstrated by one or more of the following criteria, even in the absence of a 25% developmental delay:

*** Abnormal or questionable sensory motor responses such as abnormal muscle tone, poor quality of movement or play skills and feeding difficulties. *** Abnormal or questionable social emotional development such as lack of attention, excessive fear, restrictive or repetitive behaviors.

What is an Early Intervention Program?

Early intervention programs work with eligible children aged birth to three years and their families. Early intervention services include occupational therapy, physical therapy, speech therapy, and developmental services. To see an inclusive list of services please visit Staff at the Infant and Toddler Connection of Henrico, Charles City and New Kent Counties includes service coordinators, physical therapists, social workers, occupational therapists, speech pathologists, and developmental specialists – all specially trained to work with children and their families in meeting goals developed to address your child’s and family needs.

The Assessment for Service Planning (ASP)

Once a child has been determined eligible for early intervention services, an Assessment for Service Planning (ASP) appointment will be scheduled. At the ASP, pertinent medical records that relate to your child’s current health and medical status will be reviewed. An observation and assessment of your child will take place by a qualified professional(s). A comprehensive assessment tool will be used to provide objective information about your child’s level of functioning in each area of development, developmental strengths and areas of concern.

During the ASP, you, the parent, and the professional(s) play with your child. You are asked many questions about what your child does at home. By looking at how your child performs during the assessment and what you say your child does at home, the professional(s) evaluate the following:

  • Gross Motor Skills (How your child moves)
  • Fine Motor Skills (How your child uses their hands)
  • Language Skills (How your child uses sounds, words and gestures to express needs, and how he or she respond to what other people say)
  • Personal Social Skills (How your child gets along with others)
  • Self-Help Skills (How your child eats, drinks, and sleeps)
  • Cognitive Skills (How your child thinks and learns)

At the end of the ASP, the professional(s) will share observations and findings and be ready to assist you in identifying goals that you would like to be addressed in the IFSP.

Individualized Family Service Plan

The Individualized Family Service Plan (IFSP) is a step-by-step plan that outlines what goals have been developed based on your priorities and concerns regarding your child’s development and what services will support your child and family in meeting those goals. The plan is written you and your family, the professional(s) who assess your child and anyone else you would like to invite. With the team’s help, you will identify changes you want to see as a result of the early intervention services. The plan will specifically state what resources and professionals will be used to carry out the plan.

Service Coordination

Every family receiving early intervention services is assigned to a Service Coordinator. The Service Coordinator’s roles include:

  • Informing your family of your rights under Part C of the Individuals with Disabilities Education Act (IDEA).
  • Assisting your family in development of your IFSP.
  • Monitoring and reviewing services to ensure they are being delivered as delineated by the IFSP.
  • Learning about your child’s development and/or disability.
  • Linking your family to community resources.
  • Answering questions concerning your child’s medical condition or development.
  • Identifying other people or programs that might offer support or help meet the goals you’ve developed for your child.
  • As your child nears his third birthday, assisting your family in development of a transition plan to address continued development. This can include referrals to public preschool program, private outpatient therapy, or local community programs.

What Happens After Early intervention?

Children may receive early intervention services until their 3rd birthday, as long as eligibility requirements are still met. If your child continues to need services, referrals, with your permission, can be made to the local public preschool system. Other therapeutic possibilities include private, outpatient therapy services. Many families also find other activities through the county’s Parks and Recreation Department, library or bookstore story times and local gyms or play groups.

Making a Referral

Anyone can make a referral for early intervention services. Families, physicians, nurses, and hospitals typically make referrals. If you wish to make a referral, call (804) 727-8372.

Interagency Councils

Local interagency coordinating councils are mandated by law, and are responsible for developing a coordinated system of local early intervention services. Council membership may include service providers, local departments of health, social services, or mental health services, schools, and parents.

The council also has subcommittees for Child Find and Family Support Services. Parents are critical to the success of early intervention, and we are always looking for more parents for the council and its committees.

For more information on how you can become involved, contact your Council Coordinator, at (804) 727-8535.

Contact Us

Henrico County Government Department

Main Office
10299 Woodman Road
Glen Allen, VA 23060


Intake - (All Locations)
(804) 727-8515
Main Office Phone
(804) 727-8500
Mental Health Emergency
(804) 727-8484

(804) 727-8580

Mailing Address
10299 Woodman Road
Glen Allen, VA 23060