Complaints About the Police Division, its Officer(s) and/or Employee(s)Police http://henrico.us/services/complaints-about-the-police-division-its-officers-andor-employees/
How to Receive this Service
When a complaint is filed, the Office of Internal Affairs or its designee will investigate the complaint.
- Complaints may be submitted by phone, in writing through the mail, or in writing through email. If you make a complaint by phone, you may also send a written statement. Please use the Citizen Complaint Form above to submit your complaint.
- Once the investigation is completed, the complaint with its findings, is submitted to the Chief of Police for final disposition.
- Upon completion of the investigation and after final disposition by the Chief of Police, the complainant will receive information in writing concerning the outcome of the complaint.
The Office of Internal Affairs will investigate all allegations of unnecessary or excessive force and racial bias.