The County offers many payment options including the Internet, by telephone, by mail, in person or online banking.  A service fee is charged for credit cards and e-check.

In the event your check or electronic debit is returned unpaid, an additional service charge of $50.00 will be added to your amount due for the processing of the returned item as allowed by the Code of Virginia and the Code of Henrico County. In the event that your check is returned unpaid for insufficient or uncollected funds, we may re-present your check electronically.  Your check will not be provided to you with your bank statement, but a copy can be retrieved by contacting your financial institution.

 

Pay on the Go – Online Payments

Use your VISA or MasterCard debit or credit card, American Express, Discover Card or E-Check to pay Personal Property Tax, Real Estate Tax, Utility Bills, Parking Tickets, False Alarm fees, Planning fees, Building Inspection fees and Elevator Certificates. Please allow 2 business days for your payment to reach the County when using this service or 3 business days when a Vehicle Registration Withholding (VRW) hold is involved.

Please visit State of Virginia Courts for traffic fines and costs.

It is important accurate payment information be provided, which includes the correct account number and payment type. Please provide the account number listed on the bill you are paying; choose the appropriate payment type from the drop down menu. If an incorrect account number or payment type is provided, the payment may be rejected and you could be subject to additional fees or late payment penalties.

 

Pay by Telephone

Call 1-855-748-6015

Credit, debit and E-check payments may be made to pay Personal Property Tax, Real Estate Tax, Utility Bills, Parking Tickets, False Alarm fees, Planning fees, Building Inspection fees and Elevator Certificates fees. Please allow 2 business days for your payment to reach the County when using this service or 3 business days when a VRW hold in involved. View the fee schedule

Paymentus Customer Service Representative: 1-800-420-1663
Customercare@paymentus.com

 

 

Pay with CASH at 7-Eleven© using PayNearMe

The County has partnered with PayNearMe to offer an easy and convenient cash payment option. To pay with PayNearMe you will need a PayNearMe Paycode that you can print or send to your mobile phone. To obtain a PayNearMe Paycode, go to Personal Property, Real Estate or Utilities or call 804-501-4678. Take the Paycode to any 7-Eleven cashier. The Paycode scans at the register. There are no forms to fill out. Tell the clerk how much you want to pay in cash. A $1.49 convenience fee will be automatically added. Your payment will post the same day it is made. You can reuse the Paycode for future payments of the same type.

PayNearMe is currently available for Personal Property Tax, Real Estate Tax and Utility Bills only. More payment types will be available in the future.

Pay in Person

Payments may be made in person at the Eastern Government Center located at 3820 Nine Mile Road and at the Western Government Center at 4301 East Parham Road, Monday – Friday 8:00 a.m. – 4:30 p.m., excluding holidays.  Payments may be made by cash, checks, pin-based debit cards and credit cards.  VISA, MasterCard, American Express and Discover cards are accepted for taxes, utility bills, dog licenses, parking fees, false alarm fees, planning fees, building inspection fees and elevator certificates.  VISA does not allow in person payments for Utilities bills. Cash and check payments may be placed in our drop boxes which are available 24/7 at each location.

Pay by Mail

Checks and money orders should be made payable to “Henrico County”.

For prompt processing, tax payments should be returned in the remittance envelope included with your tax bill. One check may be used to pay more than one tax bill. If paying multiple bills with one check, please include the tear off remittance slip for each bill being paid.

The address on the return envelope is a mail collection point for the County’s remittance processing bank. Using a remittance processing bank ensures accurate posting and speeds up the recording of payments on tax accounts.

If you are sending payment and you are not using the remittance document and envelope, please send your payment to:

 

Personal Property Tax payments
County of Henrico
P. O. Box 3369
Henrico , Va. 23228-9769

Real Estate Tax payments
County of Henrico
P. O. Box 3370
Henrico, Va. 23228-9770

Utility Payments
County of Henrico
P. O. Box 90799
Henrico, Va. 23228-0799

Parking Ticket payments
County of Henrico
P. O. Box 90775
Henrico, Va. 23273-0775

All Other Payment Correspondence
County of Henrico
Treasury Division
P.O. Box 90775
Henrico, Va. 23273-0775

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