Where can I get a listing of the phone numbers for the fire stations?
For safety and security reasons, we are unable to provide the individual telephone numbers for the fire stations. We want to ensure that emergencies come through the 911 Center for the fastest and most efficient emergency response. Non-emergency issues will be handled on an individual basis through the division’s reception desk at (804) 501-4900.
How can I find the closest fire station to my address for homeowner’s insurance purposes?
Insurance companies should fax the informational request on business letterhead to the Division of Fire at (804) 501-4642 along with a contact person’s name, phone number and fax number. The Division of Fire will provide the distance between the nearest fire station and the specific address. Citizens should call (804) 501-4900 to obtain this information.
Does Henrico County have volunteer firefighters? How can I join?
Yes, Henrico County does have a limited number of volunteer firefighter positions. Applications are available from the Division of Fire Volunteer Coordinator at (804) 501-7376. Since we have limited volunteer firefighter opportunities, we recommend you consider offering your services with the County’s Volunteer Rescue Squads.
How can I join one of the County’s Volunteer Rescue Squads?
Applications to sign up with the Rescue Squads are available from the Division of Fire Volunteer Coordinator at (804) 501-7376. Training, uniforms and other benefits are provided to all members.
Does the Division of Fire provide Home Safety Surveys?
Yes. Citizens may request Home Safety Surveys by calling (804) 501-4900. These surveys are conducted by firefighters by appointment only.
Does the Division of Fire provide smoke detectors to citizens?
Smoke detectors are available through the Henrico County Division of Fire to households that cannot afford to get them. Division personnel will also install smoke detectors for those who are unable to do so on their own. Please call (804) 501-4900 for details.
Can a fire truck come to my child’s birthday party?
No, Henrico Fire can no longer attend birthday parties, however station tours are available. Children must be 4 or older. Here is more information on station tours (PDF).
How does the electricity get reconnected after a fire?
Virginia Power will reconnect the electrical meter after the Building Construction and Inspections Department notifies them that the electrical system for the building has been inspected. The Division of Fire notifies the Building Construction and Inspections Department when the electrical meter has been disconnected due to a fire incident.
What types of fire prevention classes does the Division of Fire offer to citizens?
The Division of Fire believes that fire prevention education is extremely important. Educational programs include the use of fire extinguishers for business owners, safety for senior citizens, general fire and life safety for organizations and businesses, and general fire security for schools. Contact the Fire Marshal’s Office Community Services Section at (804) 501-4900 for more information about our free educational programs.
Project Lifesaver is a rapid-response program that aids victims (and their families) who suffer from Alzheimer’s disease, dementia and autism. The program uses state-of-the-art technology and specially trained officers to locate individuals who have wandered away.
The patient wears a personalized bracelet that emits a tracking signal, allowing the officers to locate the patient quickly. The average rescue time is 22 minutes after the individual has been reported missing. Project Lifesaver has been a very successful program for the Sheriff’s Office. No deaths or serious injuries have been reported once the specially trained officers have located the individual. For more information, call (804) 501-4094.
Does the Division of Fire offer a Citizens Fire Academy?
Yes. The Citizens Fire Academy is an 11-week course that gives students the opportunity to experience all aspects of the fire and EMS service in a safe, educational and fun environment. Classes are held every spring and fall. For more information, contact the division’s Volunteer Coordinator at (804) 501-7376.
Does the Division of Fire offer CPR classes to citizens?
The Division of Fire does not offer these classes. However, training in CPR and first aid is offered to citizens by the Henrico County volunteer rescue squads. Information about these programs can be obtained from any of the following:
- Lakeside Volunteer Rescue Squad (804) 226-7498
- Tuckahoe Volunteer Rescue Squad (804) 282-9581
- Henrico Volunteer Rescue Squad (804) 226-1669
For information on EMT Enhanced, EMT Intermediate or EMT Paramedic classes, EMT continuing education classes, or ALS continuing education classes, please contact the Fire Training Office at (804) 501-5968.
What permits does the Division of Fire issue?
Burning, blasting, public assembly and fireworks are the most common permits written by Division of Fire personnel. See the the Division’s website for a list of the permits under the jurisdiction of the division.
Burn permits can be obtained through the Henrico County Fire Marshal’s Office by application. Allow seven to ten days for processing. For additional information on permits, e-mail the Fire Community Services Lieutenant, at FirePrevLt@henrico.us or contact the Division of Fire at (804) 501-4900.
Can I burn leaves? If I can, when can I burn them?
Leaf burning is prohibited in areas serviced by County leaf collection. For more information, call (804) 501-4900. Leaf burning is regulated by the Division of Fire and is allowed in areas of the County not currently served by leaf collection between 8 a.m. and 8 p.m. from October 15 until February 14. From February 15 to April 30, between 4 p.m. and 8 p.m., leaf burning is allowed in areas of the County not currently served by leaf collection.
There is no open burning allowed between May 1 and September 30. No applications for burning will be accepted during this period. No burning (non-permitted fires) is permitted west of the Richmond-Henrico Turnpike.
If you have other questions, please call the Fire Marshal’s Office at (804) 501-4900.
When can I burn in Henrico County?
Burning, with the proper permit issued from the Fire Marshal’s Office, is permitted from October 1 through April 30. There is no open burning allowed between May 1 and September 30. No applications for burning will be accepted during this period. If you have other questions, please call the Fire Marshal’s Office at (804) 501-4900.
What can I burn in Henrico County?
Except for leaf burning in approved locations during leaf burning season, no burning is allowed in the county without a burn permit. With a burn permit you can burn such things as limbs, trees and storm debris or could have a bonfire. No trash burning is allowed anywhere in the county. All trash debris should be taken to the nearest landfill (dump) for disposal.
Can I cook with open flame on the terrace/balcony of our multifamily dwelling?
Virginia’s Statewide Fire Prevention Code policy states that cooking devices (grills, smokers, etc.) shall not be located on, above or below balconies or within 10 feet of combustible construction. LP gas cylinders are not to be stored, used or located on, above or below any balcony of multifamily dwellings.
How can I find out how close the nearest fire hydrant is to my house?
To learn the distance a fire hydrant is from your home, call the Public Utilities Design Division (804-501-4517), Eastern Office Community Development (804-652-3143) or The Permit Center (804-501-7280).
How can I obtain fire hydrant placement information for my area?
Fire plugs in Henrico County are the responsibility of the County’s Department of Public Utilities. For information on the locations of fire hydrants, please contact the department at (804) 727-8700.
How can I report a problem with a fire hydrant?
Fire hydrants in Henrico County are the responsibility of the County’s Department of Public Utilities. To report trouble with a fire plug, please contact the department at (804) 727-8700.
Henrico County prohibits the sale, possession, or use of fireworks including sparklers. Additional information on fireworks